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Management Executive

External
HUGABO PTE. LTD. logoHugabo · Singapore
S$30K–S$48K/yrFull-timeUnknown3d ago
AuditingComplianceLeadershipSAFe
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Requirements

  • Positive work attitude
  • Willing to work weekend and public holidays
  • Salary will be commensurated based on working experience

Benefits

Fun environmentFast career growthHealthy and delicious staff meal providedNo experience required!Duties and Responsibilities shall include but not limited to:Outlet OperationEnsure the highest level of safety, cleanliness, quality, and speed, while simultaneously upholding Hugabo standards of hospitality in all interactionsAdminister timely inventories requisition and receiving proceduresMonitor and foster service quality and customer satisfactionFormulate strategies to minimise waste productionIdentify and establish internal and external stakeholder relationshipsLead team to implement and carry out changes required in the outletManage crisis situationsEnsure outlet and equipment are in working conditionManage the customer experience thru different platform, by encouraging social media reviews and ratingsResponsible to provide timely communications to internal and external stakeholderProvide timely feedback to the Area Manager with regards to outlet activitiesSafety ComplianceConduct scheduled food audit are carried out timely and accuratelyEnsure compliance with operational standards as well as safety and hygiene regulationsEnsure food and ingredients products are use and sell according to First-In-First-Out and First-Expire-First-Out guidelinesCommunicate safe work procedures and safety rules and ensure compliance of team memberUnderstand and identify hazards and implement effective risk control measuresEnsure all SFA guidelines are adhered in the outletEnsure food safety in accordance to Hugabo SOPManpowerAssist to forecast resource and manpower needsPlan weekly schedule to ensure staffing levels based on business needsTo manage outlet staff grievances and conflicts and issue disciplinary action, and escalate to Area Manager / HR, when necessaryConduct on-site orientation which includes safety and hygiene, and on-the-job training for new employeesLead, motivate and train team member to boost staff morale and facilitate succession planningLead and motivate team member to achieve goals, providing timely performance feedback and ensures accountability for each team member

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