Records Administrator

About the role

Nivagen is a global company dedicated to enhancing lives by developing and providing cost-effective generic prescription drugs and over-the-counter products for the North American market. For over a decade, we've remained steadfast in our commitment to core values of excellence, integrity, and respect for people. Our team of professionals collaborates tirelessly to pioneer advancements in manufacturing, distribution, and quality control, ensuring a holistic approach to healthcare. Through vertical integration of the pharmaceutical supply chain, cutting-edge technology, and unwavering dedication to excellence, we continually strive to redefine medication accessibility and affordability. We prioritize our employees' well-being by offering competitive pay, comprehensive benefits, and robust training and development opportunities. By investing in our workforce and fostering a culture of growth and support, we empower our team to drive innovation and make a positive impact in the healthcare industry. At Nivagen, our mission is clear: to make a meaningful difference in people's lives by delivering high-quality, affordable medications while upholding the highest standards of integrity and excellence. Job Location: Nivagen Pharmaceuticals Inc., Sacramento, CA 3900 Duckhorn Dr, Sacramento, CA 95834 Title of the Position: Records Administrator We are looking for a detail-oriented Credentialing & Records Administrator to verify provider/physician credentials using public and open-source directories, and to maintain accurate, well-organized records across our systems. This role is critical to ensuring compliance, data integrity, and audit-readiness for all provider-related documentation.

Responsibilities

• Verify doctor/provider credentials (licenses, certifications, registrations) using open directories such as state medical board websites, NPI registry, DEA database, and other public verification sources
• Cross-check credential data for accuracy, completeness, and expiration dates; flag discrepancies or red flags for follow-up
• Maintain and update credentialing records in a centralized tracker or database, ensuring version control and audit trail
• Organize and file physical/digital documents systematically (naming conventions, folder structures, retention schedules)
• Conduct periodic re-verification of credentials per compliance timelines
• Coordinate with internal stakeholders (compliance, sales, quality) to resolve missing or outdated information
• Prepare summary reports on credentialing status for management review
• Ensure confidentiality and secure handling of sensitive provider data
• Required Qualifications
• Associate's or Bachelor's degree (Healthcare Administration, Business, or related field preferred)
• 1-3 years of experience in administration
• Strong attention to detail and organizational skills
• Additional Information:
• We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

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