Reservations Manager

Requirements

• High school diploma required; college degree preferred. Minimum of 2 years of relevant functional and/or management experience.
• Proven ability to lead, mentor, and motivate a team in achieving sales and event goals while fostering a positive, open-communication culture.
• Strong written, verbal, and interpersonal communication skills with a customer service focus.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook). Experience with CRM or event management software (Revinate, Delphi, Opera, or Salesforce preferred).
• Experience in budget development, strategic planning, and staff management. Ability to analyze problems, develop solutions, and efficiently manage multiple responsibilities under pressure.
• Highly organized, detail-oriented, and able to work flexible hours, including evenings, weekends, and peak event periods.
• Strong emotional intelligence, a proactive mindset, and a professional, positive demeanor.

Additional Information

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine. The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

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