Recruiting Manager, Customer

Responsibilities

• Location: Onsite at our office in Seattle, WA.
• Reports to: SVP of Talent Acquisition
• Direct Reports: 5 - 8
• Lead, Inspire & Scale: Manage and mentor a high-performing team of recruiters focused on high-volume hiring across multiple geographies and disciplines. Set clear goals, provide regular feedback, and champion team growth.
• High-Volume Strategy & Execution: Build and execute high-impact, high-volume recruitment strategies that meet aggressive hiring targets without compromising on quality.
• Optimize for Scale: Continuously analyze and refine recruiting processes to improve throughput, candidate experience, and team productivity.
• Data & Metrics Leadership: Leverage recruiting analytics and dashboards to guide decisions, forecast hiring trends, and communicate performance across stakeholders. Know the data better than anyone on your team to understand hot zones before they arise.
• Market Expertise: Stay current on talent market trends including compensation benchmarks, sourcing channels, and competitive intelligence to ensure Axon remains an employer of choice.
• What You Bring
• 1-3 years of experience managing a recruiting team, preferably in high-growth or high-volume environments.
• Proven success managing high-volume hiring campaigns across sales, software, hardware, or tech-adjacent roles in a fast-paced setting.
• 5+ years of client-facing experience, driving partnerships with senior leaders.
• Experience with customer experience recruitment is a strong plus.
• Proficiency in ATS platforms (e.g., Greenhouse, Lever) and recruitment analytics tools.
• Strategic mindset with excellent problem-solving, organizational, and communication skills.
• Resilience, adaptability, and a proactive approach in dynamic, fast-scaling environments.
• Work Location
• Benefits that Benefit You
• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices
• Benefits listed herein may vary depending on the nature of your employment and the location where you work.
• Base Pay Range
• $116,524 - $186,438 USD
• Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
• Studies have show

Benefits

Additional Information

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

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