Customer Support Specialist - Västerås/Umeå/Malmö

Requirements

• Experience supporting B2B customers.
• Experience working with Sales Support or Inside Sales.
• Technical support or service coordination experience.
• Experience from an international organization.
• Personal Qualities
• Service-minded and customer-focused.
• Highly organized and detail-oriented.
• Proactive and solution-driven.
• Strong communication and stakeholder management skills.
• Able to work independently while collaborating effectively with teams.
• Comfortable working in a fast-paced environment.
• Start Date & Application
• Start Date: 2026-06-29
• End Date: 2027-06-28
• 29 jun 202628 jun 2027
• Application Deadline: 2026-06-26
• Location: Västerås/Malmö/Umeå
• Selections and interviews are ongoing!

Additional Information

We are looking for a Customer Support Specialist to join a global organization and act as a key point of contact for customers. In this role, you will be responsible for managing customer inquiries and ensuring a seamless customer experience by coordinating with multiple internal teams. You will take ownership of customer cases from start to finish, handling topics such as order management, delivery follow-ups, payment inquiries, and technical support requests. The role requires close collaboration with Sales, Supply Chain, Operations, After-Sales Service, and Spare Parts teams to ensure timely and effective resolution of customer issues. This is a highly collaborative role for someone who enjoys problem-solving, customer interaction, and working in a fast-paced international environment. Required Qualifications Previous experience in Customer Service, Customer Support, Order Management, or a similar role. Experience working in SAP Customer Service modules. Understanding of Supply Chain, logistics, or order-to-delivery processes. Experience collaborating with cross-functional teams. Strong communication skills in English, both written and spoken. Ability to manage multiple tasks and prioritize effectively. Strong problem-solving and customer-focused mindset.

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Company Intel

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