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Senior Product Manager (KYC - Fraud & Risk)

External
Trulioo logoTrulioo · Toronto, Canada
CA$120K–CA$155K/yrFull-timeRemote1w ago
ComplianceMachine Learning
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Responsibilities

  • Product Strategy & Roadmap
  • Own and continuously evolve the multi-quarter product roadmap for KYC fraud and risk solutions, balancing customer urgency, business value, and technical feasibility.
  • Define product vision aligned with Trulioo's broader platform strategy, contributing to internal roadmap communications and external partner/customer conversations.
  • Conduct rigorous market evaluations and competitive analyses to recommend build, partner, or buy decisions with clear rationale.
  • Identify and seize whitespace opportunities in consumer identity fraud, KYC compliance, and risk decisioning - bringing forward new product bets that could materially expand Trulioo's addressable market.
  • Discovery & Customer Insight
  • Serve as the primary voice of the customer, regularly conducting discovery interviews with enterprise clients across financial services, fintech, payments, and regulated industries.
  • Collect and synthesize qualitative and quantitative feedback to surface unmet needs, validate hypotheses, and inform prioritization decisions.
  • Partner with Sales and Business Development to engage prospects early in the sales cycle, representing the product and gathering signals on market demands.
  • Monitor product performance metrics, client feedback loops, and support escalations to drive continuous improvement post-launch.
  • Cross-Functional Execution
  • Lead cross-functional squads - Engineering, Data Science, Design, Legal, and Compliance - to d

Benefits

Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.Position Summary:This role sits at a pivotal moment for Trulioo: we are investing aggressively in unified identity, fraud and intelligence - and the KYC Fraud & Risk team is central to that vision.This will be a full-time, permanent position that can be done remotely for the right person.Health insuranceDental insuranceVision insuranceRemote work optionsFlexible scheduleParental leave

Additional Information

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we're proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

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