Sr. Field Service Technician

Responsibilities

• Troubleshoot and repair electrical systems, control panels, motors, and pump equipment
• Diagnose issues using digital multimeters, electrical testing tools, and diagnostic software
• Perform electrical and mechanical repairs on pumps and system components
• Troubleshoot SCADA, control systems, and related electrical infrastructure
• Perform routine inspections, preventative maintenance, and system testing
• Install, configure, and support pump systems at customer job sites
• Conduct start-up support and ensure systems are operating correctly
• Identify equipment failures, perform root cause analysis, and document findings
• Test repaired equipment to ensure proper performance and quality
• Maintain safety standards and follow all electrical and site safety procedures [
• Where You'll Make an Impact
• You'll work directly in the field and at customer sites, solving real-time electrical and system issues . From diagnosing control failures to restoring system functionality, your work ensures equipment reliability and operational success.
• ✅ What You Bring
• High school diploma or equivalent
• 2-5+ years of experience in electrical, mechanical, or field service roles
• Strong experience with: Electrical troubleshooting and diagnostics
• Motors, control panels, and industrial systems
• Reading schematics and using testing equipment
• Mechanical aptitude with the ability to repair pumps and equipment
• Ability to work independently in the field with minimal supervision
• Valid driver's license (CDL is a plus)
• Strong communication and customer-facing skills
• What You'll Get
• Competitive pay and full benefits package
• PTO, health, dental, vision, and retirement plans
• Paid training and technical development
• Opportunity to grow within a global organization
• About Xylem
• Xylem is a Fortune 500 global water solutions company dedicated to solving the world's most critical water challenges. With 23,000 employees across more than 150 countries, Xylem is focused on innovation, sustainability, and making a meaningful impact every day.
• Generous PTO package and paid holidays
• Generous retirement savings plan
• Customizable health, dental and vision insurance (eligible on first date)
• Career progression plans
• Reward and recognition programs
• Paid parental leave
• Tuition Reimbursement
• Company Wellness Program
• Employee Discount Program
• Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job func

Benefits

Additional Information

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. ⚡ Power Up. Troubleshoot. Keep Critical Systems Running Strong. If you're a technician who enjoys diagnosing electrical systems, solving complex problems, and working directly with customers, this role was built for you. As a Sr. Field Service Technician , you won't just repair equipment-you'll troubleshoot, diagnose, and maintain electrical control systems, pumps, and related equipment that keep critical operations running. Your expertise will directly impact system reliability, safety, and customer uptime. Why This Role Is Different You'll focus heavily on electrical troubleshooting and control systems diagnostics You'll work on pumps, motors, control panels, and system integrations You'll be trusted to diagnose complex issues independently in the field You'll play a key role in keeping customer operations running safely and efficiently

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