Treatment Coordinator

Responsibilities

• Engage with patients to explain treatment options, answer questions, and address concerns in a clear and empathetic manner.
• Collaborate with the dental team to create comprehensive treatment plans tailored to each patient's needs and goals.
• Schedule appointments for treatments, consultations, and follow-up visits, taking into consideration the patient's availability and the clinic's schedule.
• Assist patients in understanding and navigating insurance coverage and financial obligations, providing accurate cost estimates, and exploring payment options.
• Maintain accurate and up-to-date patient records, treatment plans, and correspondence to ensure efficient communication and coordination.
• Work closely with the front desk and administrative staff to ensure a smooth patient flow and an organized office environment.
• Continuously update your knowledge of dental treatments, procedures, and insurance policies to provide accurate information to patients.
• Handle any patient concerns or issues that may arise during the treatment process, escalating them as necessary to ensure prompt resolution.
• As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
• Your Background
• The Dental Treatment Coordinator plays a vital role in ensuring that our patients receive the best possible care by effectively communicating treatment plans, assisting with financial arrangements, and coordinating appointments. You also have the following:
• Treatment planning experience
• **Must have at least 2 years of dental experience.**
• Previous experience in a dental office, preferably as a treatment coordinator or in a similar patient-facing role, equating to 3-5 years of experience in similar work
• Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team.
• Excellent communication skills, both verbal and written, to explain complex treatment information in a clear and understandable manner.
• Detail-oriented and organized, with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in dental software and basic computer skills.
• Understanding of dental terminology, procedures, and insurance processes.
• Empathetic and patient-centered approach to customer service.
• A high school diploma.
• If this sounds like you, you will fit right in with the team!
• Why You Should Join Our Team
• Your Benefits & Perks
• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• 3575 Habersham at Northlake, Bldg L Tucker, GA 30084
• We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
• Position Base Pay Range
• $21 - $29.75 USD

Benefits

Additional Information

Our office, Georgia Endodontics - Tucker, in Tucker, GA, is seeking a talented Treatment Coordinator to join our busy specialty practice. We are looking for a talented and skilled Treatment Coordinator to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at specialty1? Share your experience