Senior Manager, HR Operations

About the role

Our HR team operates with a "one-team" mindset. We are a collaborative, high-impact group that believes HR should model the exact unity, agility, and transparency we look for across the entire organization. We view ourselves not just as administrators, but as strategic enablement partners to the business. As part of the People team, the HR Operations function is the engine under the hood. We focus on breaking down silos between HR, Payroll, IT, Legal, and Finance to build seamless, frictionless experiences for our employees. We are data-driven, technology-forward, and deeply passionate about simplifying complex compliance and operational challenges so our workforce can focus on what they do best: shaping the future of data security. Role Purpose & Impact We are seeking a highly collaborative, hands-on Senior Manager, HR Operations to lead and continuously improve our U.S. HR Operations function. This role is responsible for delivering operational excellence across the employee lifecycle while ensuring compliance, data integrity, process scalability, and an exceptional employee experience. The Senior Manager, HR Operations will oversee key operational functions including U.S. benefits administration, HR compliance and audits, Workday data governance, U.S. immigration, onboarding, HR transactions, and employee lifecycle processes. This leader will manage one HR Operations Analyst and partner closely with Total Rewards, Payroll, IT, Legal, HR Business Partners, Talent Acquisition, Finance, and global HR Operations teams to deliver seamless, compliant, and scalable HR services. This is a highly visible, hands-on leadership role for someone who enjoys building and improving processes, leveraging technology and automation, solving complex operational challenges, and creating exceptional employee experiences. The ideal candidate is proactive, detail-oriented, comfortable rolling up their sleeves, and energized by driving change and operational excellence in a fast-paced, global environment.

Responsibilities

• U.S. HR Operations Leadership
• Lead the day-to-day execution and continuous improvement of U.S. HR Operations across the employee lifecycle, including onboarding, employee changes, benefits administration, leaves of absence, immigration support, and offboarding.
• Deliver a best-in-class employee experience through efficient, employee-centric HR processes and service delivery.
• Develop and maintain scalable, compliant HR operational processes that support organizational growth.
• Establish and monitor operational KPIs, service levels, and process effectiveness metrics.
• Drive continuous improvement initiatives focused on automation, standardization, and operational excellence.
• Create, document, and maintain HR operational playbooks, standard operating procedures, and process documentation.
• Manage and develop one HR Operations Analyst, fostering a culture of accountability, customer service, collaboration, and continuous improvement.
• Workday, HR Technology, and Data Management
• Partner closely with the Sr. HR Workday Analyst to optimize Workday HCM and HR business processes.
• Ensure data integrity, governance, and consistency across Workday and HR systems.
• Identify opportunities to automate and streamline HR processes through technology.
• Support Workday releases, testing, enhancements, and business process improvements.
• Partner on HR reporting, dashboards, and people analytics to support business and HR leadership.
• Leverage data and insights to identify trends and drive operational decision-making.
• Champion data quality standards and governance across HR Operations.
• Employee Experience and Onboarding
• Lead and continuously improve the U.S. onboarding experience to ensure a seamless transition for new hires.
• Partner with Talent Acquisition, IT, Payroll, Facilities, and hiring managers to deliver an exceptional onboarding experience.
• Support key employee l

Additional Information

About Druva You won't just join a company at Druva, you'll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure. Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results. Visit druva.com and follow us on LinkedIn , X and Facebook .

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