Fertility Practice Manager

Responsibilities

• Building an engaged, high-performing team culture
• Overseeing communication and day-to-day operations across the clinic
• Leading patient attraction and engagement strategies
• Developing and maintaining strong doctor relationships
• Identifying opportunities to enhance the patient journey
• Managing escalated concerns with professionalism and care
• No two days are the same in this varied and rewarding role.
• Our staff tell us it is the people they work with that makes them stay. That, and our exceptional success rates. It is pretty special working for one of Australia's leading Fertility clinics.
• And what's in it for you?
• We know it's important to look after our staff, so Genea offers a number of perks including;
• Glow - Our online recognition and rewards portal. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
• Learning and development - Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
• Certified Family Friendly workplace 2025/26
• Please contact our recruitment team ( hrrecruit@genea.com.au ) if we can help with any reasonable adjustments to enable you to participate in the job application process

Additional Information

We are currently looking for a full-time Clinic Manager to lead our Fertility First clinic in Hurstville. In this role, you'll be instrumental in shaping the clinic's growth and success-driving marketing initiatives to attract and engage patients, building strong relationships with our doctors, and championing a seamless patient experience from first enquiry to treatment. You'll provide leadership and support to our Nursing, Embryology, Administration and Reception teams, fostering a positive, collaborative culture where everyone thrives.

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