Audit Knowledge Management Senior Associate
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Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Knowledge Management Technology Specialist The knowledge management specialist supports the Audit Business Unit's knowledge management strategy and roadmap through the configuration and management of M365 technologies. Reporting to the knowledge management technology leader, you will be responsible to Manage and support SharePoint Online Communication and Team sites, including Creating, configuring, and managing Pages, Libraries, and Lists Configuring and managing web parts Configuring forms used in select Lists and Libraries using PowerApps Managing permissions Managing content types Managing product taxonomy in Term Store Configure and manage Power Automate Flows with complex arrays Configure SPO search Assist with content migration, as needed Monitor metrics and leverage analytics and user feedback to report on knowledge management performance Assist with project management and planning Promote the use of knowledge management solutions Support adoption of communities and collaboration technologies Work directly with knowledge content owners who are typically audit and accounting SMEs within the audit business unit Required Education Bachelor's degree Relevant fields of study may include Business, Information Science, Computer Science, or Management Required Experience Two to three years of experience with SharePoint Online, Power Automate, and Power Apps Excellent written and verbal communication skills Demonstrated initiative, self-discipline, and follow-through Analytical capabilities Creativity Critical thinking Strong relationship building and management skills Experience working with resources in a virtual environment, across time zones; works effectively with individuals of different cultures and genders Detail oriented, ability to adapt to changing environment Energetic, enthusiastic and organized Preferred Experience 2-3 years in a professional services environment Project management experience We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
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