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Patient Billing Administrator

External
bupa logoBupa · King Edwards Vii Hospital
Full-timeOn-site5d ago
ComplianceProcess Improvement
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Responsibilities

  • Generate accurate and timely patient bills, ensuring all services and charges are clearly documented.
  • Prepare and submit insurance claims promptly, minimising delays and reducing the risk of rejections.
  • Respond to patient and stakeholder billing queries in a professional and courteous manner, providing clear guidance and resolving issues efficiently.
  • Monitor outstanding payments and proactively follow up on overdue accounts to support cash flow and reduce revenue loss.
  • Ensure all billing activities comply with relevant regulations, policies, and industry standards.
  • Analyse billing data and reports to identify trends, errors, or opportunities for process improvement.
  • Collaborate with internal teams, including finance, clinical, and patient services, to streamline billing processes and resolve discrepancies.
  • Key Skills / Qualifications:
  • Proven experience in medical billing, ideally within a hospital or healthcare environment.
  • Strong understanding of billing processes, including claims submission, coding, and reimbursement.
  • Experience using billing systems and electronic platforms
  • Excellent attention to detail with a high level of accuracy in data handling.
  • Strong analytical and problem-solving abilities.
  • Effective communication and interpersonal skills, with the ability to engage confidently with patients and stakeholders.
  • Ability to manage workload independently while contributing to a collaborative team environment.

Benefits

At King Edward VII's Hospital, we want to reward our staff for the amazing job that they do.As part of the team, you will have access to a range of benefits for your work and home life.We offer a variety of benefits that take into consideration how you commute to work, your health and well-being and recognising your service and any staff referrals you make to the Hospital.Take a look at the full range of benefits on offer when working here:Annual leave entitlement of 25 days + bank holidays increasing with length of serviceIn-house training for all staffCompany pension schemeLife assuranceEmployee Referral SchemeAccess to staff restaurantInterest free travel loanPrivate healthcare (Eligible after 12m)Bicycle Loan SchemeRetailer discountsEmployee Assistance ProgrammePart of a Globally Trusted Healthcare GroupIf you require information regarding this role in an alternative format, please email: careers@bupa.comTime Type:Full time Job Area:Locations:King Edwards VII HospitalHealth insurance

Additional Information

Job Description: Patient Billing Administrator King Edward VII's Hospital, 5-10 Beaumont Street, Marylebone, London W1G 6AA Permanent (37.5hrs) On-Site Up To £32,000pa + Fantastic Benefits How you'll help us make health happen. You will play a key role in supporting the financial health of the hospital by ensuring accurate, timely billing and reimbursement for services provided. By delivering a seamless billing experience for patients and insurers, resolving queries with empathy, and maintaining compliance with healthcare regulations, you will help improve patient satisfaction, optimise revenue collection, and support the delivery of high-quality care.


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