Parts and Service Sales Representative
External
Sandvik · WA, Perth, AustraliaPrepare for this interview
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About the role
The Parts & Service Sales Representative (PSSR) is responsible for identifying aftermarket parts and service sales opportunities within an allocated customer base. The position is responsible for developing, maintaining and growing the allocated customer account relationships through an effective account management process, incorporating the customers' strategic requirements with value offerings from Sandvik. The focus is to provide representation to our customers at a higher level, with a greater focus on medium to long term goals, for both our customers' and Sandvik. Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally. Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030. We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aborig
Responsibilities
- Identifies aftermarket issues and opportunities and acts as liaison with customer through to completion
- Develop sales opportunities for all aftermarket products for all Sandvik product lines
- Performs gap analysis and strategies on existing fleet to identify sales opportunities
- Maintain CMMS accuracy and compliance.
- Responsible for achievement of agreed targets
- Ensures accounts are in compliance with terms and conditions of sale
- Provide support and assistant following up outstanding debtors
- Liaises between customer and Sandvik on aftermarket issues to ensure all issues are settled in a timely manner
- Predictive parts forecasting through analyzing customer maintenance strategy and planning to ensure parts availability meets customer demand and expectation
- About you
- Parts and Service experience would be favourable. A background specific to Sandvik equipment would be a distinct advantage or product knowledge, with Surface or underground experience. Must have a current drivers licence.
- To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.
Benefits
Additional Information
Sandvik Mining | Location: Kenwick, WA Job Type : Full-Time, Permanent
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