Services Account Manager

Responsibilities

• Generate and grow revenue from assigned geographical territories and named key accounts.
• Build and maintain strong relationships with customers, understanding their needs and aligning service solutions accordingly.
• Identify and pursue new business opportunities within the territory.
• Collaborate with internal stakeholders (product, marketing, service) to ensure customer satisfaction.
• Conduct regular customer meetings, presentations, and service demonstrations.
• Achieve and exceed sales targets and KPIs.
• Provide accurate sales forecasts and market intelligence reports.
• Maintain CRM data and ensure timely reporting and follow-ups.
• Daily and Monthly Responsibilities:
• Maintain and build relationships with existing and new customers to ensure high level of service satisfaction and identification of potential new business opportunities.
• Identify sales prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service product offered.
• Possess in-depth product knowledge and be able to provide consultative advice to sales prospects to achieve sales objectives.
• Manage daily sales-oriented activities such as sales discussion, presentation, order bookings, and other documentation.
• Utilization of CRM for updating the funnel and reporting.
• Timely respond to calls/emails.

Requirements

• Able to travel (30%).
• Bachelor of Science Degree, ideally to have experience in the Life Sciences and/or Chemical Analysis industry.
• Minimum 8 years sales account management experience.
• Excellent interpersonal relationship and communication skills both spoken and written (English and Malay).
• Excellent problem-solving, presentation, and organizational skills.
• Energetic and independent individual, driven to achieve results and able to interpret customers- needs and work to meet those needs.
• Enjoy working in a customer-facing environment.
• Strong understanding of sales strategies and account management.
• Self-motivated with the ability to work independently and manage time effectively.
• Must be a team player.
• Additional Details
• This job has a full time weekly schedule. It includes the option to work remotely.
• Travel Required:
• 50% of the Time
• Shift:
• Day
• Duration:
• No End Date
• Job Function:
• Sales

Benefits

Additional Information

Job Description We are looking for a highly motivated and self-driven Service Sales Account Manager with a strong background in techno-commercial sales. The ideal candidate will have 8 or more years of relevant experience and will be responsible for driving revenue growth across assigned geographies and named accounts. This role demands a proactive professional who thrives in a dynamic environment and can effectively bridge the gap between service offerings and commercial strategy.

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Company Intel

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