Senior Specialist, Client Partnership, Strategic Sales
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Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we'll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. - Acts as the day-to-day contact for client requests, ensuring SLAs are consistently achieved. - Prepares reports, KPIs, and dashboards for regular performance reviews with clients. - Coordinates with recruiters and delivery teams to ensure alignment with client needs. - Identifies service improvement opportunities and escalates issues when required. - Negotiates small renewals and contract terms within delegated authority. - Provides market insights and data to strengthen client decision-making. - Prepares quarterly reviews and supports long-term account planning. - Collaborates with business development on upselling opportunities. Grade Descriptor - Applies working knowledge of the business, financials, products, the market and account needs - Contributes to all business development or account management activities - Drives the development of customized sales materials - Provides insights, data and analysis to client sales teams - Develops own (sales) network Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.
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