Grant Processing Officer (Claims & Applications Processing / Kakit Bukit / Up to $2800)

Requirements

• Detail-oriented with good accuracy in data entry and document checking
• Basic Microsoft Office skills (Excel, Word, Outlook)
• Able to work in a fast-paced, structured environment
• Team player with willingness to learn
• Employment Details
• Work Days: Monday to Friday
• Work Hours: 8.30am - 6.00pm (Monday - Thursday), 8.30am - 5.30pm (Friday)
• Contract Duration: 2-year contract (Renewable)
• Work Location: Kaki Bukit/ Ubi

Additional Information

Job Responsibilities: Process grant applications, disbursements, and claims accurately and in a timely manner Check and verify completeness of documents and supporting information Maintain proper records and ensure data accuracy in the system Follow up on missing or incomplete information from applicants when required Case Handling Handle standard grant cases based on SOPs and guidelines Escalate complex or unusual cases to supervisor for review and decision Assist in resolving basic applicant queries related to submissions Operational Support Support daily operational workflow and meet assigned KPIs/service standards Assist in identifying and reporting issues, errors, or processing delays Ensure tasks are completed within turnaround time Compliance & Documentation Follow grant policies, SOPs, and internal control procedures Ensure proper documentation and filing of cases for audit purposes Maintain data integrity in all processing activities Systems Usage Use grants management systems and tools for processing work Update records accurately in system platforms Support basic testing or feedback when system updates are introduced

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