Executive & Strategic Communications Manager

About the role

Rithum is an AI-first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create scalable patterns that improve execution and business outcomes. As the Executive & Strategic Communications Manager , you are responsible for shaping and elevating executive, corporate, and strategic communications across the organization. Acting as a trusted advisor to senior leadership, you will help translate complex business priorities into clear, compelling narratives that strengthen employee engagement, executive presence, and Rithum's reputation across internal and external audiences. This role reports to VP, Global Brand & Media, and operates at the intersection of executive communications, corporate storytelling, thought leadership, and strategic messaging. You will partner closely with executives and cross-functional leaders to develop communication strategies, messaging frameworks, and leadership narratives that bring clarity and alignment in fast-moving and evolving business environments. The role requires exceptional writing and storytelling skills, executive presence, sound judgment, strong business acumen, and the ability to influence without direct authority. This role is required to be based in Dallas, TX and available to work closely with the CEO and executive leadership team in person, including from the Dallas office as business needs require.

Responsibilities

• Executive Communications & Thought Leadership
• Partner closely with senior executives to shape strategic messaging and executive voice across internal and external communication channels
• Develop executive communications including company-wide updates, leadership messaging, keynote speeches, talking points, organizational announcements, quarterly business communications, and employee engagement content
• Create messaging frameworks, communication strategies, and narrative approaches that help leaders effectively communicate complex business priorities
• Support executive visibility and thought leadership initiatives through contributed content, speaking opportunities, executive social content, blogs, and industry engagement
• Draft executive-ready communications and presentations that align messaging, tone, and organizational priorities across audiences
• Corporate & Internal Communications
• Collaborate with People, Marketing, and cross-functional stakeholders on communications initiatives that strengthen company culture, employee engagement, and organizational alignment
• Support communications for key company moments including business updates, organizational changes, transformation initiatives, tentpole events, and cultural programs
• Ensure consistency and alignment across executive messaging, company priorities, and enterprise narratives
• Translate complex, evolving, or ambiguous topics into clear, compelling communications tailored to diverse audiences
• Help establish scalable communication processes, editorial standards, and operational workflows that improve consistency and effectiveness
• External Communications & Agency Partnership
• Serve as a primary liaison for external PR agencies and communications partners
• Coordinate executive visibility initiatives, media opportunities, thought leadership programs, and external storytelling efforts
• Manage communications workflows including executive approvals, stakeholder coordination, briefing materials, messaging reviews, and alignment processes
• Monitor industry trends, media landscapes, cultural conversations, and emerging topics to proactively identify opportunities for executive engagement and company commentary
• Partner with Marketing, Social, and agency teams to ensure alignment between internal communications, external narratives, brand messaging, and executive presence
• Strategic Communications Advisory
• Act as a trusted communications advisor to senior leadership and business stakeholders
• Bring structure and clarity to ambiguous or evolving business topics by developing strategic messaging recommendations and narrative approaches
• Provide guidance on audience strategy, tone, positioning, executive communications, and organizational messaging
• Support leadership teams through sensitive communications with sound judgment, discretion, and strong business context

Additional Information

Rithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

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