Client Service - Corporate Banking (1 year contract - convertible to perm)

Responsibilities

• Client Support
• Act as main contact for client service
• Handle inquiries, issues, and requests
• Follow up on client cases
• Client Advisory & Transactions
• Guide clients on banking products and services
• Support account opening (documents, coordination, meetings)
• Process account closures and fund transfers
• Assist with term deposit rates
• Support transaction processing and tracking
• Handle statements, advices, fax, and mail
• Assist with credit checks and loan instructions
• Support e-banking services (applications, updates, password resets)
• System & Administration
• Update and maintain client records in systems
• Ensure proper follow-up on cases
• Policies & Reporting
• Update procedures and manuals
• Prepare daily and ad-hoc reports

Requirements

• Diploma/Degree with banking operations experience
• Basic knowledge and experience in commercial / corporate banking products and systems
• Good communication and teamwork skills
• Proficient in MS Office
• R1105492
• 23C1935

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