Mental Health Crisis Support Worker
External
Jobsforhumanity · London, UKPrepare for this interview
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Additional Information
To provide frontline mental health crisis support and intervention to individuals in the South West of England, operating within NHS Band 4 scope to assess, triage, and de-escalate acute psychological distress. Job Duties and Responsibilities Respond to crisis calls within target timeframes Conduct mental state risk assessments accurately De-escalate acute distress safely and effectively Signpost or refer to appropriate ongoing care Maintain clear, timely clinical records Required Qualifications NVQ Level 4 or equivalent in Health & Social Care Experience in mental health or crisis settings Knowledge of Mental Health Act and safeguarding Ability to work shifts including nights and weekends Valid driving licence for community-based work Risk assessment Mental state examination Crisis de-escalation techniques Safeguarding procedures NHS clinical record systems (e.g. RiO, SystmOne) Triage and signposting Empathy and active listening Resilience under pressure Clear communication Team collaboration
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Company Intel
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