Media Systems Engineer

Requirements

• Responsibilities Include, But Are Not Limited To:
• Serve as global Administrator and in-house SME for media/video post-production systems including media asset management solution, AWS storage infrastructure in partnership with 2U IT/Engineering, and all media-related equipment and peripherals
• Monitor performance and maintain post-production systems according to established requirements.
• Develop and maintain collaborative relationships with internal stakeholders and external vendors who are users within 2U's MAM environment.
• Main liaison between 2U, post-production vendors, systems integration partner, and product suppliers for ongoing required support and troubleshooting of system anomalies.
• Ensure security of the media post production environment leveraging deployed tools through access controls, backups, and firewalls.
• Establish and manage all user permissions and track licensing and usage.
• Troubleshoot access issues and outages among end users.
• Administer, support, and operate AWS/S3 tools and cloud-based storage; monitor and report on ingress and egress in collaboration with 2U Engineering team.
• Administer, support, and operate file-based encoding, transcoding, and media conform workflows from ingest through final delivery.
• Manage and inventory all 2U-owned local (US-based) hard drives, RAID storage, and LTO archive library if applicable.
• Support and operate LTO archive library, RAID storage, and hard drives, as necessary in conjunction with current 2U post production vendor
• Assist with software configurations for physical/local/remote servers and ingest/edit workstations as required.
• Install and maintain physical/local servers and ingest/edit workstations as required.
• Troubleshoot any machine/equipment failures, software glitches, and offline/missing media, escalating to SI partner when necessary.
• Help evaluate and troubleshoot technical quality control issues related to media, including both raw and final assets, and work with stakeholders executing media acquisition on resolving these issues.
• Make recommendations and implement upgrades to media post-production systems and software with new models and releases in order to support increasing scale, complexity requirements, and future functionality enhancements.
• Provide insight on required technical specifications for production including field and studio acquisition.
• Develop, introduce, monitor, and improve workflows and automation in partnership with vario

Benefits

Additional Information

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

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