Business Process Operations Specialist

About the role

Iron Mountain is a global leader in storage and information management services. Our Asset Lifecycle Management (ALM) business is at the forefront of the circular economy. We provide high-security data sanitization, decommissioning, and remarketing of ICT equipment. When businesses upgrade their tech, we ensure their old data is destroyed and their hardware is handled responsibly.

Responsibilities

• In this role you will:
• Efficiently load and unload delivery trucks using forklifts and pallet jacks.
• Accurately pick, pack, and palletise ICT equipment for domestic and international shipment.
• Use handheld scanners and inventory management software to track assets in real-time, ensuring 100% records accuracy.
• Organize and consolidate stock on racking systems to maintain a clean, high-functioning environment.
• Secure handling of sensitive hardware designated for data sanitization or destruction.
• Adhere strictly to all WHS policies, teamwork protocols, and equipment maintenance schedules.

Requirements

• The Ideal candidate will have:
• Strong attention to detail, a commitment to accuracy, and excellent organizational and communication skills.
• The ability to manage and prioritize multiple tasks simultaneously in a fast-paced environment.
• The ability to follow structured processes and work comfortably within a strict compliance-focused environment.
• Comfort and capability working in a document-heavy Mailroom/Mailhub environment (including receiving, registering, opening, sorting, prepping, scanning, classifying, validating, dispatching, archiving, and retrieving mail items/documents).
• The ability to work seamlessly independently, as a core member of a team, and across multiple cross-functional teams.
• A strong understanding of, and alignment with, Iron Mountain's Business Process Outsourcing (BPO) purpose and goals.

Benefits

Additional Information

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Business Process Operations Specialist

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