Automotive Technical Delegate / Flying Doctor

Responsibilities

• Support dealerships and repairers on-site and remotely
• Diagnose and resolve complex electrical, electronic, and drivability faults
• Use OEM tools (e.g. wiTECH, DiagBOX ) for diagnostics, flashing, and parameterization
• Identify root causes using wiring diagrams and technical documentation
• Support both individual cases and wider technical issues across fleets
• Create clear technical reports and case updates
• Coach technicians and provide hands-on guidance
• Feed recurring issues into continuous improvement
• What you bring:
• Strong experience in automotive diagnostics / technical support / workshop or field service
• Proven ability to fix complex electrical/electronic faults
• Hands-on use of OEM diagnostic tools
• Confidence reading wiring diagrams and technical documentation
• Experience working with workshops, engineering, or technical teams
• Ability to support and guide technicians
• Preferred : experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background
• Technical knowledge
• Modern vehicle systems: powertrain, ADAS, body electronics
• Networks: CAN / LIN / FlexRay
• Diagnostic methods: root cause analysis, guided diagnostics, flashing
• Language
• Working proficiency in English required (written and spoken)
• Additional European languages are a plus

Benefits

Additional Information

We're looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues . You'll be the escalation point when others can't fix it - helping reduce downtime and deliver first-time-right repairs .

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Company Intel

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