Manager, Supplier Management

About the role

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Manager, Supplier Management, to take us to the next level! If you have experience in end-to-end supplier onboarding and are looking for your next career move, apply now. Job Description The Manager, Supplier Management leads a team of Supplier Onboarding Specialists responsible for end-to-end supplier onboarding across Workforce Solutions, Non-WS Staffing, and Managed Services programs. This role oversees the full supplier lifecycle-from onboarding through performance management-while ensuring regulatory compliance, data integrity, and program accountability. The ideal candidate brings deep experience in contingent workforce operations, VMS/MSP environments, and supplier relationship management, and thrives in a fast-paced environment requiring both strategic oversight and hands-on execution. This position will be full-time and remote. "This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer."

Responsibilities

• Lead, develop, and performance-manage a team of Supplier Onboarding Specialists, fostering a culture of accountability and continuous improvement
• Oversee end-to-end supplier onboarding across all program types, ensuring adherence to timelines, compliance standards, and program-specific requirements
• Manage and optimize the Supplier Hub as the central system for supplier data, documentation, credentialing, and status tracking; coordinate with technology teams to enhance platform experience
• Design and refine onboarding processes, SOPs, and workflows for the Supplier Hub and Workday/VMS integrations, driving scalable improvements in speed, accuracy, and supplier experience
• Manage an active portfolio of direct labor suppliers, owning performance reviews, fill rates, time-to-fill metrics, and corrective action plans for underperforming suppliers
• Ensure supplier compliance with contractual, regulatory, and organizational requirements including financial (i.e., TIN), certificate of insurance, W-9s, diverse supplier certifications and program credentialing, and respond promptly to compliance gaps
• Build and maintain dashboard tracking team performance, onboarding pipeline health, and key program metrics. Present findings to leadership and stakeholders
• Manage supplier tiering, preferred supplier lists, volume allocation, and Supplier Hub membership fee reporting on a monthly, quarterly, and annual basis
• Partner cross-functional with Legal, Compliance, IT, Finance, Account Management, and client delivery teams to align onboarding and supplier performance with client and business needs
• Represent supplier onboarding in internal working groups, steering committees, and client-facing program reviews
• Apply understanding of 1099 independent contractor classification, compliance requirements, and risk considerations when managing and onboarding 1099 suppliers within the contingent labor program

Requirements

• Required:
• 5+ years of experience in supplier management, contingent workforce, or MSP/VMS operations
• 2+ years of people management experience, including performance management and team development
• Proven track record managing end-to-end supplier or vendor onboarding programs
• Strong working knowledge of contingent labor models: staffing, SOW/managed services, and non-employee workforce programs
• Proficiency with VMS platforms (e.g., Vector, Simplify) and HRIS/procurement systems
• Excellent communication, stakeholder management, and analytical problem-solving skills
• Bachelor's degree in business, HR, or related field; equivalent experience considered
• Preferred:
• Experience in an MSP or VMS environment supporting multi-client or enterprise workforce solutions programs
• Experience in the public or government sectors
• Familiarity with supplier diversity programs and certifications (WBENC, NMSDC, SBA)
• Knowledge of employment law, co-employment risk, and contingent workforce compliance
• Experience with AI-driven reporting, automation tools, or agent-based program efficiencies
• Physical Demands
• Ability to safely and successfully perform the essential job functions
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mou

Benefits

Additional Information

Manager, Supplier Management Req number: R7860 Employment type: Full time Worksite flexibility: Remote

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