Solution Architect and AI Integration Lead

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Additional Information

ICF Next is looking for a Solution Architect and AI Integration Lead for one of our client.The expert will work as part of a 4-5 people team responsible for the knowledge management platform. The expert's primary function is solution design and architecture - acting as the mandatory layer between business requirements and technical implementation. In particular, the expert will provide the following services: MAINTENANCE AND EVOLUTION OF EXISTING SOLUTIONS - monitoring, maintaining and improving the existing PnP Search pages and web parts, ensuring search relevance, performance and consistency with evolving content structure; adapting query logic, refiners, result templates and verticals as requirements change; - maintaining, updating and extending existing Power Apps and Power Automate flows as business rules, SharePoint structures or platform updates require; - maintaining and evolving advanced site configurations and settings, including site columns, content types, managed metadata term store, versioning and retention policies, and site-level governance rules; - maintaining and continuously improving the access and permissions strategy, including SharePoint group configurations, audience-based visibility rules, and role-based access controls across all sites; ensuring changes are documented and auditable; - identifying, diagnosing and resolving technical incidents and degraded functionality across all existing custom solutions; performing root cause analysis and implementing preventive measures to avoid recurrence; documenting all changes and incidents; - proactively monitoring platform health, Microsoft 365 roadmap updates and deprecation notices that may affect existing solutions, and proposing adaptation plans before issues become incidents; NEW SOLUTIONS AND PLATFORM ENHANCEMENTS - designing and specifying new PnP Search pages and web parts from the ground up, defining search verticals, refiners, result types and layouts, KQL query logic, and ensuring the search experience is aligned with the information architecture and content structure of the platform; - designing and specifying new Power Apps and Power Automate solutions to improve platform efficiency and user experience: including workflows for content governance, notification systems; - designing solutions for pages serving as complex and large document repositories: dynamic filtering, metadata-driven views, faceted navigation, bulk operations for content managers, and versioning or lifecycle controls adapted to high-volume document libraries; - designing and specifying a web analytics solution for the platform: defining the measurement framework (key user behaviours, content performance indicators, search effectiveness metrics), selecting appropriate tooling within the Microsoft 365 ecosystem (Viva Insights, SharePoint analytics, or custom solutions via Microsoft Graph API - as available at the site level), and designing dashboards for the team, the content providers and the management; - designing enhanced access and permissions management solutions: scalable group management patterns, role-based access review workflows, automated onboarding and offboarding of content providers and users, and audit-ready access logs; with a focus on reducing manual administration while maintaining security and compliance; - proposing and designing other features and enhancements that improve the platform's value for users: including personalised content surfaces, notification and subscription mechanisms, improved mobile and accessibility experience, and integration with other corporate tools within the Microsoft 365 ecosystem; - for all new solutions: translating business and knowledge management requirements into structured technical specifications, acting as the quality gate before development begins, ensuring specifications are complete and unambiguous before handover to the IT developer, and validating delivered solutions against specifications; AI INTEGRATION - serving as the platform's technical interlocutor with the DG for the corporate AI integration: following up on the integration, testing and validating its output on the platform's content and structure, identifying gaps or misconfigurations, and coordinating any corrective actions; - conducting an AI readiness audit of the platform's content and structure: assessing metadata coverage and consistency, taxonomy coherence, content duplication, and structural patterns that determine how well the platform's content can be indexed, retrieved and cited by AI tools; producing a prioritised remediation plan; - defining and implementing the platform's AI governance framework: scoping which content and features are exposed to AI tools, defining access boundaries consistent with the platform's permission strategy, establishing rules for AI-generated content where applicable, and ensuring compliance with the Commission's data protection and information security requirements; - designing AI-enhanced search c

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