Director, Compliance

About the role

We're growing our Compliance team and looking for a talented Compliance Director to own and scale this critical function. Reporting to the Deputy General Counsel and partnering closely with the General Counsel and the broader Legal team, you will be the day-to-day leader of Blink's Compliance Program across a fast-paced, highly regulated business that spans pharmacy operations, pharmaceutical manufacturer programs, network pharmacies, and patient-facing digital products. This is a hands-on, high-ownership role. In addition to setting compliance strategy, you will run the program's operating engine: privacy and HIPAA compliance, incident investigation and remediation, audits and certifications, regulator and consumer complaints, screening and integrity controls, training, and policy development. You'll work shoulder-to-shoulder with Legal, Information Security, Pharmacy Operations, Data/Engineering, and People teams, and you'll have meaningful room to shape the role as Blink continues to grow.

Responsibilities

• Compliance program leadership
• Own, advance, and champion Blink's enterprise Compliance Program, including the code of conduct, conflicts-of-interest, gifting, and whistleblower/reporting frameworks.
• Lead the established compliance operating cadence (including weekly compliance reviews and the compliance committee), maintaining clear action items, accountability, and follow-through.
• Provide periodic reports to the Deputy General Counsel and General Counsel on the nature, progress, and status of the program and emerging risks.
• Privacy & HIPAA
• Own the HIPAA compliance program - policies, procedures, authorizations, revocation processes, and recordkeeping - keeping it current and continuing to strengthen it as the business and regulations evolve.
• Maintain and enhance the practical guardrails and job aids that help Data, Engineering, and IT teams handle PHI correctly (e.g., approved-vs-not-approved platforms for PHI, data-governance guidance, BAA tracking with vendors).
• Monitor and operationalize evolving privacy and consumer-protection requirements, including HIPAA, FTC, and state privacy laws.
• Investigations, incidents & remediation
• Investigate and document potential compliance and privacy concerns, including HIPAA incidents and unauthorized-disclosure events, and partner with stakeholders to develop and execute remediation, coaching, and corrective-action plans.
• Manage intake and response for medical-records and legal-process requests in coordination with Legal Operations.
• Audits & certifications
• Cooperate with internal and external auditors and reviewers, and lead Blink's responses to security and compliance audits and certifications (e.g., SOC 2, HITRUST) and to client/partner audits of Blink.
• Support responses to regulator and state Attorney General inquiries in partnership with Legal.
• Consumer & patient matters
• Manage consumer and patient complaints, patient requests to access or delete information and other privacy-rights requests, and state Attorney General consumer-protection complaints, escalating to Legal where matters become formal enforcement.
• Screening & integrity controls
• Administer Blink's exclusion and sanctions screening program (OIG/SAM/OFAC), including supporting screening-tool implementation and the investigation of potential screening hits, in partnership with the People team.
• Pharmacy & program compliance
• Partner with Pharmacy Operations and Clinical teams on quality and error-handling processes (e.g., fulfillment-error review, clinical templates and calibration) and support adverse-event reporting and pharmacovigilance policy.
• Support compliance for patient-assistance and manufacturer-sponsored programs, including enrollment/unenrollment processes.
• Training, policies & culture
• Oversee compliance education and training for all Blink employees, including developing training content and curricula.
• Collabor

Benefits

Additional Information

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

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