Corporate Quality Manager

About the role

Dr. Squatch is seeking a Corporate Quality Manager to lead and maintain the company's Quality Management System (QMS), ensuring all products meet internal quality standards and regulatory requirements. This role partners cross-functionally with Product Development, Operations, Supply Chain, Regulatory, and external manufacturing partners to ensure consistent product quality throughout the product lifecycle, from raw material sourcing through manufacturing, distribution, and post-market monitoring. This role will report to the Sr. Director of Quality & Regulatory Compliance. This is a full-time, hybrid role with company benefits based in Marina del Rey, CA. The anticipated base compensation range for this role will be $100,000 to $120,000. Compensation will be commensurate with the candidate's experience and local market rates.

Responsibilities

• Quality Management System (QMS) Leadership
• Own and continuously improve the corporate Quality Management System, including document control, deviations, CAPAs, change management, training, and quality risk management.
• Write, implement, and maintain SOPs, work instructions, templates, and quality policies across the product lifecycle.
• Ensure quality systems meet FDA, ISO, and internal standards for traceability, data integrity, and risk management.
• Own and administer the corporate change control process, ensuring proper documentation, effectiveness tracking, and closure
• GMP Compliance & Regulatory Partnership
• Ensure ongoing compliance with applicable regulations and standards including FDA 21 CFR Parts 210 & 211, 21 CFR 111, ISO 22716, and cGMP requirements .
• Support preparation for and participation in internal audits, third-party audits, and regulatory inspections .
• Oversee internal audit programs and ensure timely closure of audit findings and CAPAs.
• Review and approve Certificates of Analysis (CoAs) and support batch record release when required.
• Partner with Regulatory and Product Development teams to ensure quality considerations are integrated early in formulation, scale-up, and commercialization activities.
• Supplier & Manufacturing Quality Oversight
• Work cross-functionally to ensure suppliers, vendors, and manufacturing partners understand and meet company quality standards.
• Support supplier qualification programs, audits, and ongoing performance monitoring.
• Review and approve laboratory data, test results, investigations, deviations, and product disposition decisions from manufacturing partners.
• Ensure laboratory operations align with GMPs, validated methods, and regulatory expectations.
• Product Quality & Risk Management
• Investigate and resolve non-conformances, deviations, change control requests, and severe adverse events associated with products or processes.
• Lead root cause analysis and implement effective corrective and preventive actions (CAPAs).
• Oversee complaint investigations and ensure timely and compliant resolution of escalated consumer complaints.
• Track and analyze quality metrics and trends to identify systemic issues and implement sustainable improvements.
• Inventory Quality & Product Disposition
• Provide guidance on disposition of damaged, expired, out-of-specification, excess, or obsolete raw materials, components, and finished goods.
• Oversee inspection, rework, relabeling, repacking, returns, or disposal activities when required.
• Ensure branded product destruction is conducted safely, economically, and discreetly while preventing diversion, resale, or unauthorized exposure.
• Maintain documentation for all disposition and destruction activities.
• Cross-Functional Collaboration
• Partner with Operations, R&D/Product Development, Procurement, Engineering, and Supply Chain to support:
• New product launches
• Process validation and manufacturing changes
• Raw material changes and supplier updates
• Stability and shelf-life programs
• Develop quality standards and acceptable product specifications in collaboration with Production, R&D/PD, and Packaging teams.
• Continuous Improvement & Quality Leadership
• Track, analyze, and report quality KPIs and trends to leadership.
• Drive continuous improvement initiatives that strengthen compliance, operational efficiency, and inspection readiness.
• Train and mentor internal teams and external partners on SOPs, GMPs, and quality expectations.
• Serve as a quality authority responsible for pr

Benefits

Additional Information

Why We Exist and What We Do : At Dr. Squatch ( www.drsquatch.com ), we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!

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