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Senior Atlassian Platform Engineer

External
DoorDash logoDoordash · New York, NY
$119K–$175K/yrFull-timeOn-site3w ago
ComplianceConfluenceGitHubJiraMovePython
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About the role

The Enterprise Systems team is responsible for the systems and tools that power our global workforce, keeping everything running, integrated, and scalable across DoorDash, Wolt and Deliveroo. We're a distributed team embedded in the Global IT organization, working closely with partners across Engineer, Finance, People, Security, and IT Operations. We are looking for a Senior Atlassian Platform Engineer to join our Enterprise Systems team. In this role, you will own the administration, integration, and evolution of our Atlassian toolset, including a migration from Freshservice to Jira Service Management, while contributing to broader automation and workflow modernization across the business. You're excited about this opportunity because you will... Administer, integrate, and optimize our Atlassian suite (Jira, Jira Service Management, Confluence) and co-lead the migration from Freshservice Design and execute tool migrations and improvements across internal business functions Build and maintain automation using GitHub, Terraform, YAML, and Python Support core enterprise platforms including Google Workspace, Okta, and Slack Partner with stakeholders across IT, Eng, HR, Finance, and Security to ensure tools are aligned to business needs Drive adoption of AI tooling in IT operations and help define how we apply automation and intelligence at scale We're excited about you because... You have 4-7 years of hands-on Atlassian administration experience in enterprise environments You have deep expertise in Jira, Jira Service Management, Confluence, and Atlassian Cloud - including configuration, integration, and migration You're comfortable working across time zones and collaborating with globally distributed teams You have experience with Atlassian REST APIs, service accounts, and scripting-based automation (Python or similar) You have exposure to infrastructure as code (Terraform) and scripting languages (Python, YAML) You're familiar with enterprise tools like Google Workspace, Okta, and Slack You communicate clearly, work autonomously, and can drive technical projects from start to finish You're genuinely excited about applying AI to real business workflows - not just experimenting with it, but shipping it

Requirements

  • Experience with follow-the-sun support models or distributed on-call coverage
  • Familiarity with IT service management frameworks
  • Prior experience with Freshservice or other ITSM platforms

Benefits

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.To learn more about our benefits, visit our careers page here .See below for paid time off details:For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.The national base pay range for this position within the United States, including Illinois and Colorado.$119,000 - $175,000 USDAbout DoorDashDoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting eHealth insuranceDental insuranceVision insurance401(k)Paid time offFlexible scheduleEquity / stock optionsParental leave

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