HR and Administrative Executive

About the role

We are seeking a hands-on HR Executive to oversee day-to-day HR operations for our Singapore retail business. This role is responsible for end-to-end HR administration including work pass management, compliance matters, and employee lifecycle processes. The ideal candidate is detail-oriented, proactive, and able to work independently in a fast-paced retail environment.

Responsibilities

• Employee Relations & HR Operations
• Prepare employment contracts, HR letters, and maintain employee records
• Manage onboarding and exit processes including documentation and system updates
• Handle employee enquiries and provide HR support to operations teams
• Support disciplinary processes where required
• Work Pass Management
• Handle foreign work pass applications, renewals and cancellations
• Monitor work pass validity and quota utilisation
• Liaise with MOM on manpower-related matters pertaining to work pass holders
• Recruitment Coordination
• Coordinate recruitment activities including job postings and interview arrangements
• Screen applications and coordinate interviews with hiring managers
• Insurance & Claims
• Coordinate insurance matters for retail shops and employees
• Liaise with insurance brokers and service providers
• Monitor policy renewals and documentation
• HR Compliance & Administration
• Support government-related submissions (e.g., OED, surveys, reporting)
• Maintain HR documentation and ensure compliance with local employment regulations
• Perform other HR and administrative duties as assigned

Requirements

• Diploma or Degree in Human Resources, Business Administration or related field
• Minimum 2 years HR experience
• Familiar with MOM work pass application procedures
• Good knowledge of Singapore Employment Act and MOM regulations
• Detail-oriented with strong organisational skills
• Able to work independently and manage multiple tasks
• Proficient in Microsoft Excel and MS Office
• Preferred
• Experience in retail or F&B industry will be an advantage
• Experience handling foreign workforce will be an advantage

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