Digital Assets Client Operations Analyst

Responsibilities

• Ensure full compliance with Travel Rule regulations by maintaining accurate records and supporting all necessary regulatory reporting requirements as part of daily operations.
• Perform detailed asset and fiat reconciliations with precision, ensuring accuracy in records and timely resolution of any discrepancies or breaks identified during reviews.
• Reconcile staking reward information meticulously across relevant accounts to guarantee completeness and accuracy in line with organisational standards.
• Support new product enhancements by overseeing off-exchange settlement processes, ensuring these are completed accurately and within required timeframes.
• Execute and oversee business-as-usual operational checks and controls consistently in accordance with compliance protocols and asset security requirements.
• Identify opportunities for process improvement and optimisation by analysing current workflows and contributing ideas for enhancing operational efficiency.
• Participate actively in product testing for both new and enhanced custody solutions, developing deep knowledge of the organisation's product suite.
• Collaborate closely with colleagues across global offices to ensure seamless execution of operational tasks while fostering a supportive team environment.
• Communicate clearly within the team to flag issues promptly and escalate matters appropriately when necessary for effective problem resolution.
• Utilise AI tools effectively to support operational tasks and drive continuous improvement initiatives within the department.
• What you bring:
• Demonstrated ability to perform accurate fiat and asset reconciliations using a methodical approach that ensures timely identification and resolution of breaks or discrepancies.
• Strong attention to detail with a consistent track record of completing controls and checks thoroughly within established guidelines.
• Clear communicator who can articulate issues concisely within a team environment while escalating concerns appropriately when required.
• Curiosity about digital asset custody products combined with a willingness to learn new workflows related to blockchain technology.
• Dependable work ethic evidenced by reliable follow-through on business-as-usual responsibilities without requiring close supervision or micromanagement.
• Experience leveraging AI tools effectively to support operational tasks as well as process improvement initiatives within financial services settings.
• Degree qualification in a STEM discipline (Science, Technology, Engineering or Mathematics) providing strong analytical foundations for complex problem-solving.
• At least one year's experience working within the financial services industry demonstrating familiarity with regulated environments.
• Genuine interest in digital assets-including cryptocurrencies-and their application within institutional finance frameworks shaped by regulation.
• Comfort working with financial data sets alongside familiarity with reconciliation processes common in banking or asset management contexts.
• What sets this company apart:

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