Senior People and Culture Manager
External
Accorhotel · Los Angeles, CAFull-timeOn-site4w ago
ExcelLeadershipPayroll
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Consistently offer professional, friendly and engaging service
- Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and fun
- Support in overseeing the day to day operation of the People & Culture Department and play a critical role in the implementation of the People & Culture strategy
- Use a variety of methods to promote Fairmont Century Plaza's standards and maintaining consistent colleague communication including but not limited to updating bulletin boards, daily pre-shifts, and training materials as needed
- Support full cycle recruitment activities within the People & Culture department and ensure company policies are followed
- Management of benefits, benefits billing and open enrollment
- Enforces management guidelines by preparing, updating, and recommending People & Culture policies and procedures.
- Coordinate and facilitate various training sessions including New Hire Orientation
- Support with completion of forms, maintaining 19 files, filing, copying, office organization, applicant greeting and pre-screening, and telephone coverage
- Data input and tracking of information into People & Culture Systems (employee action forms, new hire files, status changes, training, benefits, pension, payroll audit trail, etc.) and file on a daily basis following filing legend
- Act with complete discretion and professionalism when handling confidential or sensitive matters
- Act as a resource for all colleagues of the hotel, and assist in resolving colleague questions, complaints, or issues as they arise
- Work with Payroll to ensure all payroll records are up to date on a bi-weekly basis
- Support all department managers with questions and colleague activities including various committees such as the CSR committee, the Safety committee, and the DE&I committee
- Provide service and support to all colleagues with regards to eligibility, enrollment, and participation in all applicable benefit plans, including the coordination of benefit information seminars
- Working knowledge of CBA agreements within the Hotel
- Administrative assistance and tracking of all short-term disability, long-term disability, FMLA, Leave of Absences, and Workers' Compensation claims
- Supporting a work environment reflective of Fairmont's values
- Other duties as assigned
Benefits
Salary Range: USD $100,000 - USD $110,000 grossDiscounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potentialOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHCompetitive Health Benefit Package within 30 days of employment401(k)/Roth IRA Eligibility after 60 days of employmentCell Phone Usage ReimbursementYour experience and skills will include:Minimum of 2 years of previous Human Resources leadership experience requiredPrevious luxury hospitality experience requiredUniversity/College degree or diploma in a related discipline requiredFormal education in Human Resources Management an assetExperience supporting unionized operations, interpreting collective bargaining agreements, and partnering with union representatives an assetBilinguality an assetExceptional organizational and prioritization skills complimented by excellent communication and interpersonal abilitiesEnthusiastic and positive personality with the ability to build strong relationships and handle confidential and sensitive mattersHighly responsible, reliable, and have the innate ability to work cohesively as part of a teamProven desire to be involved in maintaining guest service excellence by providing quality service to our internal guestsProficient with MS Office (Word, Excel, Outlook, etc.) and HRISExcellent communication skills, written, verbal, and non-verbalStrong interpersonal and problem-solving abilitiesHighly responsible & reliableAbility to focus attention on guest needs, remaining calm and courteous at all timesYour team and working environment:What was true in 1966 remains true to this day: The Century Plaza Hotel iHealth insurance401(k)
Additional Information
As the Senior People & Culture Manager, you model the Fairmont Century Plaza values of respect, integrity, teamwork, and empowerment through leadership that facilitates extraordinary careers and lasting memories for the People & Culture and Hotel team.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Accorhotel? Share your experience