Operations Support Executive

About the role

POSITION Operations Support Executive Job Description - Works with Operations Manager to meet daily and quarterly goals in the GP Clinics and Specialist Clinics - Assist in the execution of the Clinic operational processes, and infrastructure while looking for opportunities for improvement or revision for all the clinics in the group - Works on the projects relating to the clinics in the group and provides project updates - Collaborates with clinic teams to ensure seamless business execution, reinforce positive morale and uphold company values - Provide administration support and coordination for all clinics in the group. Facilitates transitions and onboarding team as needed - Tracking and ensuring that SOPs are well implemental in the GP and Specialist Clinic - Maintain drugs list - Application of MOH licensing. - Work closely with various stakeholder such as doctors, nurses, allied health professionals, corporate affairs, facilities management to ensure smooth and efficient processes for patients and staff - Work with Operations Manager with planning and reporting activities - Take on projects assigned - Work with Operations Manager in monitoring and reviewing monthly workload volumes and KPIs and propose improvements in work processes if needed - Working with appointed service partner(s) in overseeing the daily operations and monitoring their service standards - Work with Operations Manager in drafting and updating policies & procedures, work instructions and proposals - Budgeting and resource planning for the department Job Requirements - 1 or 2 years of experience as operations/ Healthcare and/or Hospitality sector - Proactive, independent and able to work in fast paced and results driven environment - Good with work with people, organized with good written and communication skills - Highly initiative with strong problem-solving skills - Must know Clinic Assist (clinic software) - A team player with practitioner collaboration skills - Good communications skills - Able to multi-task, and manage time effectively Regrets that only shortlisted candidates will be notified

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