Knowledge Management (KM) Manager - GenAI Center of Excellence (COE)

About the role

The Knowledge Management (KM) Manager - GenAI Center of Excellence (COE), working in collaboration with and in support of the firm's strategic initiatives, will be a member of the Knowledge department and will work across the firm's practices to support knowledge management needs and initiatives, optimize technology and artificial intelligence-based solutions, and encourage a knowledge-sharing culture. The Manager will sit in the GenAI Center of Excellence and will serve as a dedicated GenAI support resource for attorneys, with a focus on the Disputes vertical. The Manager will receive and fulfill attorney requests for GenAI-assisted tasks that can typically be completed on a one-off basis with minimal iteration, delivering usable, attorney-ready outputs directly via email. Attorneys will submit requests without needing to use GenAI tools themselves, and the Manager will select the appropriate tool, process the request, and return a polished result. Location This position is located in our New York office and offers a hybrid work schedule.

Responsibilities

• Generating quick summaries of documents for attorney review
• Generating detailed summaries with key testimony extracted and highlighted
• Generating summaries organized by issue to support case strategy and analysis
• Generating video and audio transcripts using GenAI transcription tools
• Cross-referencing depositions and documents to identify similarities, differences, and inconsistencies
• Matching testimony to claims in a complaint to support case assessment and preparation
• Listing all referenced individuals and organizations from source materials to build comprehensive reference guides
• Extracting timelines of facts from documents to assist with chronology development
• Drafts Center of Excellence updates, newsletters, and other communications
• Functions as an ambassador for the Center of Excellence to raise the awareness and highlight the value of the offering program, increase engagement and use of the GenAI tools and information resources, including through training, and encourage a knowledge-sharing culture.
• Performs such other GenAI-assisted tasks as requested by the Disputes and other practice groups that can be completed with minimal iteration to produce a usable output.
• Maintains accurate contemporaneous time records and bills hours in accordance with firm guidelines and client billing requirements.
• Performs such other duties as requested by the Knowledge department and the practice, including working beyond scheduled hours as necessary and occasional travel.

Requirements

• Minimum Education
• Juris Doctor (JD) required
• Certifications
• No specific certifications required. Relevant certifications in AI, legal technology, or project management are a plus.
• Minimum Years of Experience
• 2 years' experience practicing law in a litigation or transactional practice in a law firm, preferably in a GenAI-assisted support function connected to legal services.
• Essential Job Expectations
• While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:
• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties;
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner;
• Provide timely, accurate, and quality work product;
• Successfully meet deadlines, expectations, and perform work duties as required;
• Foster positive work relationships;
• Comply with all firm policies and practices;
• Engage in both

Benefits

Additional Information

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.

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