Forward Deployment Engineer

About the role

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

Responsibilities

• Agent Design & Engineering:
• Architect multi-agent systems with branching logic, exception handling & human-in-the-loop escalation.
• Define agent tool integrations, memory, context management & state persistence.
• LLM Adaptation Strategy :
• Own fine-tuning strategy (fine-tune vs RAG vs prompt engineering) and deliver end-to-end
• Manage GPU training runs, model merging, quantization & production serving
• RPA & HYBRID AUTOMATION:
• Build RPA task bots as execution layers within agentic workflows
• Architect AI agent ↔ RPA handoff logic and exception management
• Production & Operations :
• Build agent evaluation frameworks; implement observability & tracing (LangSmith, Arize)
• CI/CD for agent/model deployments; diagnose hallucination, tool misuse & cost runaway
• Stakeholder & Leadership :
• Lead use-case discovery workshops; communicate architecture trade-offs to non-technical audiences
• All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.

Requirements

• Education : Bachelor's or Master's in CS, AI/ML, Data Science or equivalent practical experience
• Experience : 5-8 years in software engineering; 3+ years building production-grade automation solutions
• Demonstrated end-to-end delivery of agentic AI systems or complex enterprise RPA prototypes
• Certifications (Preferred): AWS, Azure or GCP; RPA platforms such as UiPath or Automation Anywhere
• Scope : Leads solution architecture independently, owns LLM adaptation strategy end-to-end, mentors junior engineers; leads stakeholder discovery workshops
• Agentic AI: LangChain/LangGraph, AutoGen, CrewAI
• Agent patterns : tool use, memory, multi-agent coordination, guardrails, failure recovery
• LLM Fine-Tuning & Adaptation : LoRA/QLoRA with HuggingFace PEFT or Unsloth; Dataset prep, evaluation benchmarking, model versioning; Serving fine-tuned models:vLLM,GPTQ, GGUF
• RAG & Vector Infrastructure: Pinecone, Weaviate, Qdrant; embeddings, retrieval evaluation
• RPA: UiPath, Automation Anywhere, Power Automate in production
• Engineering : Python (production quality); Cloud AI services (Bedrock,Azure, OpenAI, Vertex AI)

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