Application Development Analyst - HIH - Evernorth

Responsibilities

• Monitor enterprise applications and infrastructure.
• Analyze alerts and dashboards to detect performance degradation or system failures.
• Follow standard operating procedures (SOPs) to escalate issues to appropriate teams.
• Assist in creating incident reports and maintaining system logs for historical tracking.
• Participate in daily status calls and shift handovers.
• Engage in root cause analysis (RCA) and help implement preventive measures.
• Work closely with application support and DevOps teams to ensure continuous service improvement.
• Contribute to improving alert rules, thresholds, and dashboard customization.
• Document learnings and support runbooks to improve operational maturity.

Requirements

• 1 - 3 years of experience in application development or maintenance
• College degree (Bachelor) in related technical/business areas or equivalent work experience.
• Experience with AWS & Python
• Basic knowledge with any of the following technologies : React JS, Postgres SQL , Dev Ops, CICD pipelines and ability to understand complex architectures.
• Strong analytical skills
• Demonstrate the ability to perform root analysis and suggest rectification options.
• College degree (BE or MCA).
• Exposure to Production environments
• Industry / Domain Experience Needed:
• Demonstrated experience in production maintenance.
• Ability to navigate a geographically diverse team and communicate effectively.
• Familiarity with cloud-based architecture and its usage in complex applications
• Passion for analysis and learning to grow, adapt to a fast-changing environment.
• Equal Opportunity Statement
• Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
• About Evernorth Health Services

Benefits

Additional Information

Application Development Analyst Position Overview As an Application Development Analyst, you will be part of a team of analysts and engineers-on code triage and analysis, and quick fixes for issues impacting the Evernorth applications. The focus of the work is to identify and rectify any technical and functional challenges in Evernorth's market-winning capabilities in the technology solutions space.

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