GSO - Telephone Operator
External
Andaz Singapore · Andaz Singapore, SingaporePrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Benefits
Additional Information
Come join us to express your Andaz as Guest Services Officer - Telephone Operator (conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Guest Services Officer - Telephone Operator, you will be responsible to provide an excellent and consistent level of service to your guests. You will assist the Guest Services Centre team in the achievement of a smooth and efficient running of the Guest Services Centre Department within the Rooms Division. Your Profile Possesses minimum G.C.E. "O" levels. No prior experience is needed. 1-2 years of experience in hotel or call centre operations will be an added advantage. Good communication, telephone, interpersonal and customer relations/service skills. Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset. A can-do attitude. Able to work shifts, weekends and public holidays. Mandrin speaking is preferred
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at ANDAZ SINGAPORE? Share your experience