Benefits Specialist

About the role

At Alpha Inc., we believe taking care of our people isn't optional - it's foundational. We're looking for a Benefits Specialist who understands that benefits administration isn't just paperwork - it's service. It's clarity. It's trust. This role is for someone who thrives in the details, communicates with empathy, and takes pride in making sure employees and their families understand and fully access the benefits available to them. You won't be redesigning programs or building infrastructure. You will be the steady, knowledgeable, go-to expert our employees rely on. If you're organized, responsive, compliance-minded, and genuinely care about helping people navigate important life matters - this is your role. About Alpha Inc. Alpha Inc. is a locally owned and operated leader in heavy civil construction, renewable energy, concrete services, water well drilling, and infrastructure solutions across Hawaiʻi. We build projects that serve island communities for generations - and we believe the strength of our company starts with how we support our people. We live by three core values: Lead with Heart - Humility, empathy, and respect in every interaction. Strength in Unity - We collaborate and support one another. Alpha Mentality - Accountability, grit, and pride in doing things right. As Benefits Specialist, you'll help bring these values to life by ensuring our team members feel informed, supported, and cared for.

Responsibilities

• Benefits Administration & Employee Support
• Administer medical, dental, vision, life insurance, 401(k), and voluntary benefits programs.
• Serve as the primary point of contact for employee benefits questions and concerns.
• Provide timely, accurate, and empathetic support to employees and their families.
• Manage employee enrollments, status changes, terminations, and qualifying life events.
• Coordinate and administer open enrollment processes.
• Assist employees with claims issues and act as liaison with carriers when needed.
• Maintain accurate records within HRIS and benefits platforms.
• Compliance & Documentation
• Ensure benefits administration complies with ACA, ERISA, HIPAA, COBRA, and Hawaiʻi-specific regulations.
• Support leave of absence (LOA) and accommodation tracking in partnership with Employee Relations.
• Maintain organized documentation and reporting related to benefits administration.
• Assist with benefits audits and data requests as needed.
• Vendor & Internal Coordination
• Communicate with benefits carriers and vendors to ensure timely processing and issue resolution.
• Coordinate closely with HR and Finance to ensure accurate payroll deductions and reporting.
• Support employee education efforts by clearly communicating plan details and changes.
• This role requires precision, confidentiality, and a genuine commitment to service.
• What You Bring

Requirements

• 3-5+ years of experience in benefits administration or total rewards with a benefits focus.
• Knowledge of federal and Hawaiʻi-specific benefits compliance requirements.
• Experience managing open enrollment cycles and employee benefits communications.
• Proficiency with HRIS and benefits platforms.
• Strong Excel or Google Sheets skills.
• Skills & Mindset
• Service-oriented and approachable - employees feel comfortable coming to you.
• Strong attention to detail and follow-through.
• Excellent communication and organizational skills.
• High level of discretion when handling sensitive information.
• Ability to manage multiple tasks accurately and efficiently.
• Most importantly, you embody:
• Lead with Heart - You treat benefits questions with care and patience. Strength in Unity - You collaborate across teams to support employees. Alpha Mentality - You take ownership and ensure nothing falls through the cracks.
• Why Alpha?
• Because here, people matter.
• You'll join a company that:
• Invests heavily in employee benefits.
• Believes strong internal support builds strong external performance.
• Values accountability, responsiveness, and professionalism.
• Is proud to serve Hawaiʻi - and the people who make that possible.
• If you're ready to be the trusted benefits resource our employees rely on - we'd love to meet you.
• Benefits & Perks
• Alpha Inc. offers a competitive benefits package designed to support you and your family, including:
• 100% company-paid Medical/Dental/Vision (family coverage)
• Paid Time Off (PTO) (vacation, personal, and sick time) that increases with tenure
• Paid holidays
• Weekly pay
• 401(k) Retirement Plan: Eligible after 1 month of service (age 18+), with a Safe Harbor match (100% on the first 3%, 50% on the next 2%) with immediate vesting.
• Life & AD&D insurance (company-paid, with family coverage)
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP) (24/7 confident

Benefits

Additional Information

Benefits Specialist Location: Kahului, Hawaiʻi Reports to: Director of Human Resources Employment Type: Full-Time Department: Human Resources Annual Salary: $65,000 - $75,000 (Depending on Experience)

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