Data Services Manager

About the role

At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Corebridge Financial Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. Group Retirement specializes in retirement savings and investment products and services, including individual variable and fixed annuities, group retirement products, mutual funds, financial planning and investment advisory services and guaranteed investment contracts. For more than half a century, Group Retirement has served as a leading plan provider for K-12 schools and school districts, as well as for higher education and healthcare institutions. Our Group Retirement division is ranked as the number one provider of defined contribution plan services in the United States to public education employees in the K-12 market and number three for employees of higher education and not-for-profit healthcare The Data Manager is responsible for leading and managing the Data Conversion and Payroll teams that support data intake for Defined Contribution retirement plans. This role ensures the accurate, timely, and compliant onboarding and ongoing processing of client data, partnering closely with internal stakeholders to support operational excellence, system integrity, and exceptional client service. The Data Manager provides both strategic oversight and hands-on leadership, balancing daily operational execution with continuous improvement initiatives to drive efficiency, scalability, and quality across data intake processes.

Responsibilities

• Leadership & Team Management
• Lead, coach, and develop the Data Conversion and Payroll teams responsible for DC plan data intake
• Establish clear performance expectations, provide ongoing feedback, and conduct performance reviews
• Manage team capacity, workload prioritization, and resource allocation to meet service level commitments
• Foster a culture of accountability, collaboration, and continuous improvement
• Data Conversion & Payroll Operations
• Oversee end-to-end data conversion activities for new and transitioning Defined Contribution plans
• Ensure accurate intake, validation, and processing of payroll files from plan sponsors and vendors
• Maintain strong controls to ensure data integrity, completeness, and timeliness
• Resolve complex data issues, discrepancies, and exceptions escalated by the team
• Ensure adherence to plan provisions, regulatory requirements, and internal policies
• Process Improvement & Operational Excellence
• Identify opportunities to streamline and standardize data intake, conversion, and payroll processes
• Partner with technology, transformation, and project teams to support automation and system enhancements
• Document and maintain procedures, controls, and best practices
• Monitor key metrics, trends, and root causes to proactively address risks and inefficiencies
• Stakeholder & Client Partnership
• Serve as a key point of contact for internal partners including Implementation, Relationship Management, Compliance, and Technology
• Support client onboarding and ongoing service by ensuring accurate and timely data readiness
• Communicate effectively with stakeholders regarding risks, timelines, and issue resolution
• Contribute subject matter expertise to enterprise initiatives and cross-functional project
• Risk, Compliance & Quality
• Ensure compliance with ERISA, IRS, and Department of Labor requirements related to DC plan administration
• Maintain strong quality assurance practices and internal controls
• Support audits, testing, and remediation activities as required
• Skills and Qualification
• Required:
• Bachelor's degree in related field; or any combination of education and experience, which would provide an equivalent background.
• Minimum 5+ years of related experience is required.
• Extensive project management experience with solid knowledge of the various retirement plans and subsequent provisions.
• Strong knowledge of Defined Contribution plans (401(k), 403(b), etc.) and associated data elements
• Proven experience managing data conversions and payroll data intake
• Excellent communication skil

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