Operations Analyst

About the role

Our team values a healthy mix of high-level thinking and a get-it-done attitude. Everyone checks their ego at the door. We have a hard-working but fun culture where the best ideas win, whether they come from our CEO or our newest team member. A day in the life Assist with the preparing and launch of Correlation One training programs, including application management, instructional staff hiring, cross-functional team collaboration, and client communication. Collaborate with the Product and Operations team to run our business operations, with a focus on our data science and data analytics training programs Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner Perform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segments Complete ad hoc projects related to our data science and data analytics training programs Collaborate with internal team to creativity assess and test new products, and build growth strategies Manage the live class operations on Saturdays. Most of the synchronous instruction for our training programs occurs on Saturdays in a "live online" format (e.g., synchronous but delivered fully online). The person in this role would get a day off each week (e.g., Friday or Monday) to offset any Saturday they work. Your expertise 2+ years full-time professional experience, ideally in an operations or analytics role Minimum 4-year college degree or equivalent experience Bilingual (English/Spanish) required - able to communicate effectively with stakeholders in both languages (written and spoken) Experience managing cross-functional, high-impact projects with multiple stakeholders Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency Strong work ethic and the ability to work well under pressure and with minimal supervision Proactive approach, high attention to detail, and a quick learner Strong customer service ethic, with experience supporting relationships with individuals and clients Familiarity with Google Suite and MS Office Suite, especially Powerpoint and Excel Familiarity with Slack and Zoom strongly preferred Time Commitment: While we provide a lot of flexibility as a remote-first organization, and given the general needs of the training operations team, the guide for working hours align to the East Coast (Monday - Friday, 9AM - 6PM ET) Given the nature of adult learners, occasional work on Saturdays is required. Compensatory time off is provided for this work. Location: This role is remote and should be located in Latin America , compatible with the EST time zone. How we support o

Benefits

Additional Information

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training. We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.

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