Network Operations Engineer (L2)

About the role

Job Title: Network OperationsEngineer (L2) Monthly Salary: $6,000 - $8,500 SGD Location: Singapore (Follow-the-sun rotation) Employment Type: Full-time, Permanent Roles & Responsibilities Monitor network infrastructure using tools like SolarWinds, PRTG, or Dynatrace Triage and resolve network incidents (LAN, WAN, Wi-Fi, VPN) Implement network changes following change management process Troubleshoot routing and switching issues (VLANs, STP, OSPF, BGP) Manage wireless network including APs, controllers, and client connectivity Respond to network monitoring alerts and perform first-level diagnosis Escalate complex issues to L3 network engineers with detailed documentation Maintain network device inventory and configuration backups Participate in on-call rotation for after-hours support Assist in network capacity planning and performance reporting Perform routine network maintenance and firmware upgrades Update network diagrams and documentation Job Requirements Diploma or Bachelor's Degree in Information Technology or related field Minimum 5 years of experience in network operations CCNA certification required Hands-on experience with Cisco switches, routers, and Meraki Understanding of TCP/IP, DNS, DHCP, and network troubleshooting methodology Experience with network monitoring tools ITIL awareness for incident and change management Strong communication skills for user and vendor interaction Willingness to work shift rotations including weekends if needed Singaporeans and PRs are encouraged to apply

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