Mgr, Operations

Responsibilities

• Operate a clean, well maintained property providing guests with a positive shopping experience
• Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner
• Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations, while also identifying operating expense control strategies and tactics
• Implement and administer all preventative maintenance programs and related vendor and contractor compliance for all applicable service and/or maintenance contracts
• Ensure property safety systems are code compliant, maintained and inspected, and Federal required reports and safety documentation is maintained and posted
• Support the Safety, Health, and Environment program by incorporating GGP's Life Saving Principles into your work planning and execution
• Support corporate sustainability efforts to reduce the property's carbon footprint
• Manage and develop direct reports while ensuring compliance with all company policies and procedures
• Partner with corporate departments including National Operations, Tenant Coordination, Leasing, Business Development, Accounting, Finance, Marketing, Human Resources, Development (as needed) to ensure property and corporate objectives are met
• Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations
• Review and approve invoices for accuracy and monitor for timely payment
• Oversee operations during a crisis situation (including natural disasters) ensuring the safety and security of all customers, tenants, guests and assets
• Other duties as assigned

Requirements

• High School Diploma or GED Required
• Bachelor's degree preferred
• 2+ years of experience or training in shopping centers or equivalent management and leadership
• 3+ years of facilities operations or construction management preferred
• Strong understanding of commercial building systems, HVAC, plumbing and electrical systems; blueprints, CAD drawings and other schematics
• Strong leadership, interpersonal and relationship building skills
• Strong project management, organizational, and problem-solving skills
• Good working knowledge of financial analysis, budgeting, and forecasting
• Effective writing and communication skills to include supervise, train and direct teams
• Ability to adapt to changing work environment
• Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Proliance
• Recognized industry certification preferred
• OHSA General Industries 30-hour course preferred
• Core Competencies: Decision Quality, Direct Work, Builds Networks, Communicates Effectively, Being Resilient
• The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential fun

Benefits

Additional Information

Location The Maine Mall - 364 Maine Mall Road Business Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner-operator, we're committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we're shaping the future of the industry by delivering exceptional value to our partners and the communities we serve If you're ready to be a part of our team, we encourage you to apply. Job Description Position Summary The Operations Manager is responsible for the cost-effective operation, maintenance, and long-term preservation of the physical assets of the property. The Operations Manager assists the (Sr) General Manager to achieve property specific business metrics and goals primarily focused on physical operations, construction coordination, safety & health principles, contracted services oversight, and project management.

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