Senior Design Program Manager, UX Design

About the role

Our UX Design Operations team is looking for a Senior Design Program Manager who's excited to bring people, process and UX design together. In this role you'll partner with designers, engineers, product managers, business stakeholders and cross-functional partners to bring design initiatives to life, from early planning through launch. As a Design Program Manager, you will play a key role in driving execution within the PlayStation Partners team. You'll support planning, prioritization, and coordination of design work, helping teams stay aligned, while proactively managing timelines and risks. Your efforts will enable strong cross-team collaboration and ensure the delivery of high-quality user experiences. The PlayStation Partners team empowers game creators to publish their games to PlayStation devices and services. Through this platform, PlayStation helps creators publish games to the highest standards, create digital store content, access developer support, and track metrics on store sales and engagement.

Responsibilities

• A Subject Matter Expertise in Design
• A Trusted Partner
• Drive Collaboration
• You will successfully collaborate with design leaders, designers, product managers, researchers, engineers, and other design program managers. You will be a multiplier who inspires and motivates others to do their best work.
• Champion Design Excellence
• You will cultivate design thinking, plan & lead workshops and advocate for user-centered design. You will continuously refine operational processes, strengthen feedback and learning loops, and drive consistency across the design teams in your domain.
• Driver of Delivery
• About You
• You are comfortable navigating ambiguity, running multiple workstreams, and adapting as priorities evolve, all while maintaining momentum. People trust you because you communicate clearly, follow through, and approach challenges with an open perspective.
• You understand Design and what Designers need to be successful. You are a strategic partner to driving the work, not just the process. You know that Design Operations is more than tools and tracking - it's about developing solutions that get to the root of the problem!

Requirements

• 6+ years of design program management experience in technology, design, or creative environments, with proven experience in Enterprise / B2B software products
• Strong communication, with the ability to articulate design and technical requirements clearly, and develop strategic comms to various partner groups
• Track record of delivering large-scale design programs and projects, preferably working in partnership with product, engineering, and technical program managers
• Experience working in continuous delivery environments where the pace is fast and priorities can shift quickly
• Passion for user experience and design with an understanding of the pro

Additional Information

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

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