Customer Service Claims Handler
External
Acorn Insurance · LiverpoolPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Benefits
Additional Information
Job Title: Customer Service Claims Handler Location: Liverpool City Centre Salary: £26,937 per annum plus bonus potential of up to £1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies Effective file and portfolio management We are looking for people with: Ability to learn new skills and adapt to changing requirements A positive attitude and a GROWTH mindset Strong organisation skills and the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Acorn Insurance? Share your experience