Program Manager I, Transportation Engineering Systems

About the role

The Transportation Engineering Systems (TESS) team sits at the critical intersection of Amazon's business operations and technical infrastructure. We're responsible for configuring and optimizing the transportation network that powers Amazon's logistics operations globally. Our team culture values data-driven decision-making, customer obsession, and innovative problem-solving. We work collaboratively across organizational boundaries, partnering with operations teams, software engineers, and business leaders to deliver solutions that scale. As part of TESS, you'll contribute to systems that impact millions of customer deliveries while working with talented professionals who are passionate about operational excellence.

Requirements

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 2+ years of program or project management experience
• Knowledge of Lean principles and DMAIC methodology
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Additional Information

Join the Transportation Engineering Systems (TESS) team where you'll directly influence how Amazon's transportation network operates at scale. As a Program Manager, you'll bridge business strategy and technical systems, working with data scientists and engineers to configure and optimize transportation networks that deliver for millions of customers daily. This role offers the opportunity to drive data-driven decision-making across multiple organizations while building analytics capabilities that shape the future of Amazon's logistics operations. TESS manages transportation network configuration by partnering with internal stakeholders and systems to deliver measurable business outcomes. You'll work at the intersection of business and technology, gathering customer insights, mining large datasets, and translating complex requirements into system improvements that directly impact Amazon's transportation strategy. Key job responsibilities - Manage the full lifecycle of cross-functional programs with impact across multiple organizations, from strategy development through delivery - Define program objectives, analyze data, and drive quantifiable improvements using metrics and KPIs - Partner with business leaders, engineering teams, and stakeholders to prioritize projects and allocate resources effectively - Develop and implement KPI reporting for program portfolios, providing visibility into milestones and performance - Create, communicate, and manage project budgets A day in the life You'll start your day reviewing dashboards and metrics that track transportation network performance, identifying opportunities for optimization. You'll collaborate with Business Analysts and Business Intelligence Engineers to extract insights from large datasets, then translate those findings into actionable recommendations for leadership. Throughout the day, you'll facilitate meetings with cross-functional teams-from operations managers to software engineers-ensuring alignment on priorities and removing roadblocks. You'll work autonomously to solve ambiguous problems, whether that's defining requirements for a new system feature or analyzing why a particular network configuration isn't performing as expected. Your work directly influences decisions about how Amazon moves packages from fulfillment centers to customers' doorsteps.

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