EMR Support Executive

Benefits

Additional Information

Business Unit: Bizmatics Bizmatics, A leading EHR company provides clinical and business productivity software and services to medical practices & multi-specialties. Our cloud-based application, PrognoCIS is a fully-integrated solution comprising EHR, Telemedicine, Practice Management, Medical Billing, RCM, Patient Engagement tools, and more. Built on multi-tier Internet architecture, PrognoCIS EHR supports all major specialties and has fully customizable templates. The integrated architecture supports common databases for all Prognocis products to ensure seamless, real-time information flow between EHR and Billing. PrognoCIS is available both as an ASP service or an in-house Client-Server solution. The EMR Support Intern position is an entry-level opportunity tailored for fresh graduates or students looking to build a career in Healthcare IT. Interns will support the Technical Support Team by assisting with basic troubleshooting, documentation, issue replication, and EMR workflow understanding. This internship provides hands‑on exposure to real-world EMR systems, support processes, and healthcare technology environments. Candidates do not need prior experience with EMR systems-just a willingness to learn, strong communication skills, and an interest in technology and healthcare. Work Mode : office Shift Timings : 8pm-5am (Night Shift) Location : Mumbai(Vikhroli) Qualifications Required (For Freshers): Currently pursuing or recently completed a bachelor's degree. Basic understanding of software applications, troubleshooting, or IT fundamentals. Strong verbal and written communication skills. Good analytical skills and eagerness to learn new systems. Ability to work collaboratively in a team environment. Skills & Competencies Strong willingness to learn and adapt quickly. Attention to detail when documenting issues or reviewing workflows. Positive attitude, teamwork, and reliability. Basic problem‑solving mindset. Time management and ability to meet task deadlines. Learning Opportunities: Exposure to real EMR systems and healthcare workflows. Experience in software troubleshooting and technical communication. Understanding of support ticket lifecycle and issue management. Skills in workflow testing, documentation, and environment navigation. Foundation for full-time roles such as: EMR Support Analyst Technical Support Associate Implementation Specialist Healthcare IT Technician

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