Contracts Associate (Remote)

Responsibilities

• Learn to Draft and Refine: With guidance and structured training, you'll prepare, send, and help negotiate contracts - updating language for clarity and relevance using modern tools like Salesforce, Ironclad and AI. We'll teach you the platforms; you bring the curiosity.
• Collaborate and Problem-Solve: Partner with internal teams and customers as you build your negotiation skills, working closely with the Senior Director of Contract Operations and Contracts Business Partner who will mentor you through increasingly complex deals.
• Dig Into the Details: Review red-lined agreements, spot issues, and propose solutions. We're looking for someone who genuinely enjoys the puzzle of "why does this clause matter, and what could it mean here?"
• Support the Company's Work: Help respond to RFPs, vendor forms, questionnaires, and document requests, coordinating with Finance and Compliance to keep things moving.
• Communicate Clearly: Practice explaining terms and making recommendations to internal stakeholders (Sales, Customer Success, mServices, Finance) and external partners (Customers, Partners) - clear writing and thoughtful questions matter more here than years of experience.
• Global Team Support: Help cover time-sensitive requests across time zones during teammate absences or busy periods. Flexibility to work a schedule with at least four hours of overlap with U.S. Eastern Time.
• What You Have Done
• A Bachelor's degree (business, English, philosophy, political science, pre-law, or any field that sharpened how you think and write - we care more about the rigor than the major).
• Demonstrated attention to detail, whether through coursework, internships, part-time work, or projects. If you've ever caught a mistake nobody else noticed and felt good about it, you'll fit in.
• Strong written and verbal English communication skills.
• A problem-solving mindset - you don't just identify what's wrong, you start thinking about how to fix it.
• Intellectual curiosity. You read things carefully. You ask "why." You like learning how businesses, systems, and rules actually work.
• Comfort with technology and a willingness to learn new platforms quickly. Any exposure to Salesforce, Ironclad, or other business tools is a bonus, but not required.
• What Will Make You Stand Out
• Internship, co-op, or project experience in legal, paralegal, contracts, deals desk, operations, finance, accounting, or any role requiring meticulous review of documents.
• Coursework or independent reading in contracts, business law, or commercial transactions.
• Examples of process improvement - a time you took something messy and made it clea

Benefits

Additional Information

Are you passionate about solving puzzles, learning fast, and building expertise where business, technology, and legal operations meet? This is a role designed for someone who is naturally curious, loves to untangle problems, and wants to build deep expertise at the intersection of law, business, and operations. You don't need prior contracts experience - you need a sharp mind, an eye for detail, and a real appetite to learn. You'll also become fluent in what Percona actually sells: our expert consulting, support, and managed services across MySQL, MongoDB, PostgreSQL, and MariaDB. Understanding our products is what makes the rest of the work click into place.

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