Global Director - Healthcare Vertical

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The Global Director - Healthcare Vertical will be responsible for developing and implementing a comprehensive global strategy designed for healthcare-sector clients, including pharmaceutical, medical device, diagnostics, and related life sciences customers. This role combines logistics expertise, regulatory understanding, solution design, and customer management to enhance operational performance, protect product integrity, and drive vertical market growth. It is an excellent opportunity for seasoned professionals aiming to lead global supply chain solutions in a highly regulated and mission-critical industry. Key Job Functions : Lead the development of a comprehensive vertical strategy aligned with current healthcare industry trends, customer requirements, and regulatory expectations Design and implement customized end-to-end supply chain solutions that support product integrity, visibility, traceability, and service reliability Serve as the knowledge management and subject matter expert to support key account teams and drive revenue growth across the healthcare sector Conduct training sessions and participate in industry events and conferences to strengthen vertical expertise and market visibility Work with marketing and communications teams to create compelling solution materials tailored to healthcare customers and use cases Oversee vertical reporting and align regional sales and account management execution with the global healthcare strategy Drive continuous improvement initiatives and develop solutions that support compliant, scalable, and operationally executable healthcare services In collaboration with geography, product, and business development teams, support the development and growth of customers within the healthcare vertical. This is achieved through five main activities: Sales and account development Product, business development and geography development Marketing and customer events Training and knowledge build Leadership and direction of the regional vertical managers Specific Job Functions : Sales and Account Development The global vertical leader is expected to be actively engaged as a subject matter expert in assisting the sales team in identifying and closing new business that is strategically important to the healthcare vertical. This is achieved through direct customer engagement as well as supporting the regional vertical managers, account managers, sales executives and geography leaders through the following activities: Sales Calls and Account Development Direct customer engagement connected to large and strategically important healthcare opportunities Sponsoring the retention and development of strategically important healthcare accounts Target Development Identifying and prioritizing healthcare industry segments based on addressable market size, strategic fit, and service capabilities Identifying and agreeing on strategically important targets with sales leaders and regional vertical managers Video Calls Regular calls with sales owners and account managers on strategically important healthcare customers RFIs / RFQs Collaborating and contributing with bid owners on large and strategically important opportunities Keeping Seismic up-to-date with relevant healthcare content to assist Sales and Account Management Answering specific questions related to quality, compliance, cold chain, visibility, and specialized service requirements when stock answers are not available Product and Business Development The global vertical leader is responsible for: Identifying and educating geography, product, business development and strategy leaders on healthcare industry trends, customer expectations, regulatory requirements, and cross-product service needs. Collaborating with geography, product, and business development leaders to build programs and services that address the unique needs of healthcare customers and position Expeditors as an execution and solutions leader in the industry. Supporting geography, product, and business development teams with the development and rollout of healthcare-specific operational procedures, quality controls, metrics, measurements, and training. Creating and delivering sales training to enable the network to sell Expeditors' industry solutions effectively Understanding Expeditors' competitive positioning in the healthcare market and developing strategies to be the acknowledged industry leader in selected areas of focus, including compliant, temperature-controlled, and high-visibility logistics solutions. Each product and service development involves five broad steps: Identification, research of opportunity, and prioritization within vertical(s) Initial business requirements proposal - review and sign-off by geography/product/service leaders Write and publish a detailed business plan Undertake product development Got to market launch and roll-out The global vertical leader is responsible for steering the product/geography development from identification to laun

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