HR Executive

Responsibilities

• § Administrative of HR Services
• o Vet memo & HR updates
• o Perform data analysis and provide recommendations for improvement in processes
• o Respond to enquiries concerning non-routine/ complex issues and serve as escalation point for other support staff
• o Monitor budget and recommend actions
• o Upkeep all materials belonging to the department
• o Prepare reports (attrition, report, levy/quota, estab, bonus, AI)
• o Set up processes and procedures to uphold policies/ training application
• o Manage course administration and monitor grant
• o Register WSQ modules and administer Skillsconnect
• o Process payroll and prepare monthly payroll report
• o Review insurance plans and stay up-to-date with regards to market trends
• o Review reports for accuracy
• o Analyse data collected, provide observations and make recommendations to Manager.
• o Upkeep C&B/ payroll information - statutory requirements such as CPF contribution
• o Process payroll and analysis report
• o Contact point for employee queries up to assistant managerial level
• § Attraction & Recruitment
• o Oversee, propose and advise on new/existing recruitment activities
• o Conceptualise and execute outreach programmes to reach out to new potential candidates
• o Prepare and compile proposals for new recruitment events
• o Keep team on track of timeline and ensure objective of talks/events/plan is achieved
• o Oversee and give recommendations for designing of recruitment marketing collaterals
• o Co-conduct and facilitate interviews for potential candidates and assist manager in the candidate selection and recruitment allocation
• o Submission and update on recruitment data
• o Draft social media storyboard and update landing page
• o Negotiate agency contracts
• o Conduct orientation for newly hired staffs
• o Conduct MT/ campus recruitment activities & administer talent program
• o Analyse and benchmark data and provide recommendations in report
• o Work with managers to create JDs, identify staffing needs and determine recruitment and selection methods and tools
• o Conduct exit interviews
• o Review and screen resumes/ applications and discuss with hiring managers
• o Conduct reference and background checks
• o Develop interview questions
• o Implement & administrate C&B programme
• § Establishment of HR/ L&D Processes
• o Serve as escalation point for complex HR issues
• o Initiate and manage HR processes and improvement projects
• o Recommend new/ modifications of rules and guidelines as needed
• o Draft policies
• o Mentor & train new HR staff on company processes and software
• o Analyse feedback and recommend action
• o Enforce HR / L&D processes
• o Investigate complex HR issues and recommend possible courses of action
• o Update job classification and salary structure
• o Communicate and educate employees on HR processes through workshops
• o Execution of re-employment processes
• § Employee Engagement and Relations
• o Advise employees on various rules, policies and guidelines related to HR
• o Be the point of contact for employee grievances; investigate and address grievances and complaints with guidelines and SOPs set by senior management
• o Design, oversee and administer the employee engagement surveys
• o Manage the schedule and execute the necessary follow up of the surveys and on-the-ground feedback
• o Oversee the planning and execution of engagement activities for employee-employer interaction
• o Source for and shortlist HR vendors to administer employee engagement initiatives
• o Review engagement calendar
• o Conceptualise and propose employee engagement activities
• o Plan and execute yearly awards for LSA, sales incentive, staff party and festive celebrations
• § Training & Development Programs
• o Support manager with the conduct of the trainings and workshops
• o Review the MT programme and give recommendations for improvement
• o Develop and deliver training programmes and set content management system
• o Analyse feedback and generate reports on training ROI and effectiveness
• o Review of training materials and programs periodically
• o Develop SOPs
• o Develop Talent Management Program and career development framework
• o Prepare TNA and recommend training
• o Support manager in the conduct of trainings to equip outlet managers with the right processes, skills and mindset to manage staff
• o Monitor & review the effectiveness of the training processes and programs
• o Coordinate promotion processes
• o Conduct Train-the-Trainer sessions
• § Performance Appraisal Management
• o Support manager in the creation and designing of the performance appraisal process
• o Administration and collation of performance appraisal/data periodically
• o Interpret data collected, give recommendatio

Additional Information

Position Purpose § Manage the various functions of HR § Set objectives for the HR initiatives on employee engagement § Resolve complex and diverse issues and serve as escalation point for other support staff

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