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Operations Manager

External
dhpace logoDhpace · Tucson, AZ
Full-timeOn-site1d ago
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Responsibilities

  • Manage day-to-day operations of the department
  • Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
  • Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
  • Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
  • Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
  • Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
  • Will assist with hiring, training and developing new employees
  • Other duties as assigned by manager
  • Job Requirements:
  • Bachelor's degree preferred
  • Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
  • Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
  • Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
  • Must possess valid driver's license and good driving record
  • #LI-JB1
  • #PaceID1

Benefits

Comprehensive medical, dental, and vision coverage - available your first full monthGenerous paid time off plus paid holidays and floating holidaysCompany-paid life insurance, short-term disability, and long-term disability401(k) with employer matchHealth Savings Account (HSA) and Flexible Spending Account (FSA) optionsVoluntary benefits including supplemental life and critical illness coverageEmployee discounts for you and your immediate familyCompetitive compensation with annual performance reviewsSuccessful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesHealth insuranceDental insuranceVision insurance401(k)Flexible schedule

Additional Information

Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business. DH Pace Company, Inc., in Tucson, AZ, aspires to hire an Operations Manager. In this role, you will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you!

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