Technical Account Manager, Nordics

About the role

Veeam is seeking an experienced Technical Account Manager (TAM) in Denmark to serve as a trusted advisor and dedicated technical liaison for our enterprise customers. In this high-impact role, you will drive customer success by ensuring Veeam's solutions are optimally implemented, aligned with the customer's business continuity and data management objectives , and delivering maximum value. As a TAM, you sit at the intersection of technology and business - partnering closely with customers to accelerate their time-to-value with Veeam , proactively prevent ing issues through best-practice guidance, and act ing as the customer's advocate inside Veeam. This position is strategically important to Veeam's vision of enabling data resilience: TAMs manage some of Veeam's most significant customers, helping to maximize adoption, retention, and expansion of Veeam products by making our solutions indispensable to their operations. If you are passionate about customer success, have deep technical expertise in IT infrastructure, and excel at building relationships, this role offers the opportunity to make a real impact for Veeam's customers and contribute to our continued market leadership in data protection. Location: Based in Denmark (Work from Home combined with face-to-face customer visits)

Responsibilities

• As a Technical Account Manager at Veeam, your responsibilities will include:
• Issue Escalation & Advocacy: Act as the primary point of contact for your customers' technical needs and ensure their issues are addressed with urgency. Quarterback support escalations by working directly with Veeam Support and Product

Benefits

Additional Information

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands.

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