Executive Housekeeper

About the role

Lead and oversee daily Housekeeping and Laundry operations Ensure all guest rooms and public areas meet brand standards and guest expectations Maintain strong collaboration with Front Office, Engineering, and F&B teams Monitor inventory, cost control, and departmental budgets Manage suppliers, contractors, and pest control programs Drive sustainability initiatives (energy saving, waste management) Handle guest feedback and resolve concerns with professionalism Ensure VIP rooms are prepared and inspected to the highest standards Oversee Lost & Found procedures and internal controls (linen, uniforms, keys) Conduct regular inspections and ensure compliance with operational standards Lead, train, and develop the Housekeeping team to maximize performance and engagement Support recruitment, onboarding, and retention of team members Degree in Hospitality Management or related field 5-7 years of experience in Housekeeping within 4-5 star hotels Strong leadership and team management skills Detail-oriented with a passion for excellence in guest service Solid understanding of housekeeping operations, budgeting, and quality standards Ability to work collaboratively across departments We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Company Intel

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